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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Kubernetes operations, including deployment and troubleshooting, alongside strong skills in CI/CD practices using GitLab CI and Helm. Proficient in database management, monitoring, and automation, with a focus on operational reliability in a 24/7 service environment.
Highest-signal resume keywords
Kubernetes OperationsGitLab CIHelmfilePostgreSQLMonitoring/Observability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KubernetesHelmGitOpsPostgreSQLMariaDBPrometheusGrafanaAnsibleScriptingExternalSecrets
Soft Skills
Problem-SolvingCommunicationTeamworkSelf-OrganizationAgile Mindset
Tools & Technologies
Helm-DiffCNPGMariaDB OperatorRedisMemcachedClamAVICAPCoturnObject StorageMail Infrastructure
Certifications & Qualifications
CKACKS
Industry Keywords
Managed ServiceSaaS24/7 OperationsOperational OwnershipSecurity by Design
Tech Stack
Tools & technologiesAnsibleFluxGrafanaKubernetesLinuxMariaDBPostgresPrometheusRedisVault
About the role
Key responsibilities & impact- Take responsibility for the technical operation of the openDesk managed service
- Deploy and update openDesk components via Helmfile/Helm-Diff using GitLab CI
- Manage releases and patches
- Deploy supporting services via GitOps wherever possible
- Operate databases using CNPG and the MariaDB Operator, including backup/restore, point-in-time recovery, and upgrades
- Manage application-specific secrets via ExternalSecrets connected to OpenBao
- Monitor the application with application-specific metrics and alerting rules, and contribute to defining SLIs/SLOs
- Operate supporting services such as Redis/Memcached, object storage, mail infrastructure, ClamAV/ICAP, and Coturn
- Troubleshoot and debug openDesk components and the Kubernetes layer
- Document runbooks
- Automate operational and deployment tasks
- Work at the interface with the Platform team
- Participate with the team in the on-call rotation for 24/7 operations
Requirements
What you’ll need- Proficient in operating Kubernetes, including workloads, networking, RBAC, storage, and troubleshooting
- Experience with Helm; willingness to work with, and ideally experience in, Helmfile and Helm-Diff
- Practical experience with CI-driven rollouts, such as GitLab CI, and/or GitOps, such as Flux
- Experience operating databases (PostgreSQL/MariaDB), ideally using CNPG/CloudNativePG or the MariaDB Operator
- Experience with monitoring/observability (Prometheus/Grafana ecosystem) and alerting
- Strong Linux skills and an automation mindset, such as Ansible and scripting
- Willingness to participate in on-call support for the 24/7 service; no shift work
- Business-level German and English (C1/C2), both written and spoken
- Empirical, agile mindset and strong problem-solving skills
- Operational ownership and reliability in a 24/7 context
- Strong communication skills, ability to work in a team, and ability to self-organize
- Security awareness (security by design, least privilege)
- Willingness to give and receive 360-degree feedback
- Nice to have: Experience with openDesk components
- Nice to have: Experience with ExternalSecrets and Vault/OpenBao
- Nice to have: Experience with Redis/Memcached, object storage, mail infrastructure, ClamAV/ICAP, and Coturn
- Nice to have: Experience operating multi-tenant environments across multiple clusters
- Nice to have: Certifications such as CKA/CKS
- Nice to have: Experience in IT operations for a managed service or SaaS environment
- Nice to have: Willingness to share knowledge within the team
Benefits
Comp & perks- Remote-first work with the option to work from home, a shared office, or a combination of both
- Flexible working hours with personal responsibility
- Exciting projects and the opportunity to choose projects individually
- Training and certification costs covered, including time off for training
- Internal knowledge sharing and professional/methodological development
- Modern hardware, suitable software, and all necessary equipment
- Annual share in the company’s profits
- Company car option, depending on the role
- 30 days of annual leave, which do not expire
- Group accident insurance
- Regular team activities, get-togethers, workshops, and outings
- Regular feedback and development discussions
