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DailyPay

Vice President, Professional Services

DailyPay

. Define the high-level vision and governing policies for Professional Services and Solutions Engineering .

Posted 9/21/2026full-timeNew York City • New York • United StatesLead💰 $240,000 - $336,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading large-scale technical implementations and driving AI transformations within SaaS or Fintech environments. Possesses strong leadership capabilities to manage extensive teams and navigate complex stakeholder dynamics.

Highest-signal resume keywords
10+ Years Professional Services ExperienceLarge-Scale Technical Implementation LeadershipAI Transformations in SaaS or FintechHCM and Payroll Technical IntegrationsSophisticated Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AI-First Service Delivery ModelIntelligent AutomationSolutions Engineering LifecycleKPI Governance and ReportingClient Time-to-Value OptimizationSelf-Healing Agentic WorkflowsTechnical Integrations and MigrationsOperational Risk ReductionDelivery Framework StandardizationStakeholder Meeting Participation
Soft Skills
Leadership DevelopmentInfluencing StakeholdersNavigating AmbiguityTeam AdvocacyCommunication Skills
Tools & Technologies
AI AgentsLLMsB2B2C Service Delivery
Industry Keywords
Professional ServicesSaaSFintechClient SuccessStrategic Implementation

About the role

Key responsibilities & impact
  • Define the high-level vision and governing policies for Professional Services and Solutions Engineering
  • Champion an AI-first, agentic service delivery model and identify opportunities for autonomous agents
  • Strengthen leadership depth and standardize delivery frameworks for a predictable, scalable organization
  • Drive integration stability and reduce operational risk through self-healing agentic workflows
  • Optimize implementation to decrease client time-to-value across Strategic, Enterprise, and SME segments
  • Advise the executive team on implementation and participate in high-stakes client and stakeholder meetings
  • Align Client Success, Sales, Product, Engineering, and Operations throughout the customer lifecycle
  • Advocate for client and team needs to improve the product roadmap, technology, and AI capabilities
  • Govern KPIs and reporting for launches, forecasts, time-to-launch, incidents, and workforce utilization

Requirements

What you’ll need
  • 10+ years of professional services experience
  • Proven track record leading large-scale technical implementation teams
  • Experience driving AI or intelligent automation transformations in a SaaS or Fintech environment
  • Ability to navigate high-stakes ambiguity and define systemic strategies aligned with organizational goals
  • Deep understanding of HCM and/or payroll/timekeeping systems technical integrations and migrations
  • Understanding of the Solutions Engineering lifecycle
  • Familiarity with LLMs, AI agents, and intelligent automation in B2B2C service delivery highly preferred
  • Ability to develop senior leaders and manage large-scale resources, including a workforce of 40+ members
  • Sophisticated communication skills to influence stakeholders and reconcile executive perspectives
  • Bachelor’s degree in a related field or equivalent professional experience at the executive level

Benefits

Comp & perks
  • Exceptional health, vision, and dental care
  • Opportunity for equity ownership
  • Life and AD&D insurance
  • Short- and long-term disability
  • Employee Assistance Program
  • Employee Resource Groups
  • Unlimited PTO
  • 401K with company match
  • Inclusive, professional environment
  • Transparent career development
  • Reasonable accommodation during recruitment