Dean, Success Coaching – Pathway Aligned Student Success

Dallas College Foundation

. Lead Success Coaching services initially supporting Non-Credit Continuing Education and Virtual Success Coaching .

Posted 11/2/2026full-timeDallas • Texas • United StatesMid-LevelSenior💰 $116,483 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Success Coaching services, managing teams, and developing strategic plans to enhance student retention and success. Proficient in utilizing data-driven approaches and emerging technologies to improve student experiences and outcomes.

Highest-signal resume keywords

Master's Degree In Higher EducationCase Management ExperienceLeadership In Change InitiativesData Analysis For Student SuccessBudget Preparation And Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Academic AdvisingSuccess CoachingProgram EvaluationQuantitative Data AnalysisQualitative Data AnalysisGuided Pathways KnowledgeStudent Outcome AssessmentEmerging Technologies UnderstandingCustomer Service Standards DevelopmentProfessional Development Facilitation

Soft Skills

Time ManagementOrganizationProblem-SolvingInterpersonal SkillsCommunication Skills

Tools & Technologies

Student Tracking SystemsService TechnologiesCommunication PlatformsData Management Tools

Industry Keywords

Higher EducationStudent DevelopmentCommunity College LeadershipUnderserved CommunitiesCompliance RegulationsCareer ServicesRemote Work Management

About the role

Key responsibilities & impact

Lead Success Coaching services initially supporting Non-Credit Continuing Education and Virtual Success Coaching
Evolve responsibility toward Success Coaching aligned with one or more Schools and associated pathways
Lead a large team of Success Coaches providing case management throughout the student lifecycle from enrollment to completion
Manage Associate Deans of Success Coaching serving traditional, dual credit/early college/P-Tech, continuing education, and specialized student populations
Manage the Senior Manager of Professional Development and co-facilitate ongoing professional development for Success Coaches
Collaborate with internal and external career-connected partners to eliminate barriers and promote persistence, success, and completion
Leverage emerging technology to streamline student communication, tracking, and service efficiencies
Build and sustain a Success Coaching team operating across Dallas College’s seven campuses
Develop a strategic plan with priorities, goals, and key performance indicators for retention, persistence, and success
Research, develop, and implement high-impact engagement and support strategies
Plan and develop student-centered first- and second-year experience programming
Plan, develop, and implement orientation programming and access to wrap-around supports
Assess and evaluate Success Coaching activities and student achievement of desired outcomes
Develop professional success coaching standards with industry partners
Develop and implement customer service standards with monitoring and reward strategies
Set team priorities and ensure accountability through tracking and monitoring goals and outcomes
Direct personnel activities and oversee program development, implementation, and evaluation
Develop budgets and monitor and approve department expenditures
Prepare reports, proposals, recommendations, and detailed activity records
Perform other duties as assigned

Requirements

What you’ll need

Master’s degree or higher in higher education, student development, community college leadership, or related field, confirmed by official transcripts
Minimum three (3) years of progressively responsible administrative experience in a higher education setting
Demonstrated experience in case-managed academic advising and/or success coaching
Official transcripts are required
Experience leading or managing major change initiatives
Knowledge of contemporary research underpinning high-impact coaching, advising, and student success strategies
Knowledge and experience in academic advising, coaching, Guided Pathways, and career services
Strong supervision, management, and employee development experience
Experience leading, tracking, and monitoring employee performance in a remote work environment
Proficiency using quantitative and qualitative data to improve student experience and success outcomes
Familiarity with national policies, practices, and legislation related to pathway development and support
Understanding of emerging technologies and service technologies for academic planning, tracking, and engagement
Understanding of program evaluation and student outcome assessment principles
Understanding of budget preparation and management
Experience working with underserved and marginalized communities
Experience interpreting and implementing regulations, policies, and procedures for compliance
Excellent time management, organization, problem-solving, interpersonal, verbal, written, and communication skills
Ability to work effectively and collaboratively with administration, faculty, students, staff, and internal and external partners
Ability to respond appropriately in a dynamic, rapidly changing educational/economic environment
Regular and predictable attendance
Successful completion of a criminal background check; some positions may require a fingerprint check
Bilingual or multilingual preferred

Benefits

Comp & perks

Potential eligibility to apply for a hybrid work arrangement after six months, based on job responsibilities, operational needs, supervisor approval, and Dallas College policy
Reasonable accommodations for religious practices and beliefs, and mental health or physical disability needs
Equal employment and education opportunities without discrimination
Official transcripts accepted as part of the application process