Network & Voice Infrastructure Specialist

Dallas College Foundation

. Implement, maintain, repair, and troubleshoot Dallas College network communications systems and infrastructure .

Posted 11/5/2026full-timeDallas • Texas • United StatesJunior💰 $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, configuring, maintaining, and troubleshooting network communications systems and infrastructure, including VoIP and video teleconferencing equipment. Proven ability to monitor network performance and provide effective technical support while ensuring the security and integrity of critical infrastructure.

Highest-signal resume keywords

LAN/WAN Network KnowledgeVoIP Phone ConfigurationNetwork Performance MonitoringTechnical Support ExperienceCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network Communications SystemsSoftware Installation and ConfigurationHardware RepairCabling InstallationDiagnostic Tools UsageTroubleshooting TechniquesVideo Teleconferencing EquipmentMulti-Protocol Environment KnowledgeNetwork Security MaintenanceIncident Resolution

Soft Skills

Effective CommunicationCustomer Service OrientationTeam CollaborationProblem-Solving SkillsAdaptability

Tools & Technologies

Network Diagnostic ToolsVoIP SystemsVideo Conferencing SystemsPC/LAN Communications HardwareCabling Infrastructure

Certifications & Qualifications

High School Diploma or GEDAssociate's Degree (Preferred)Valid Texas Driver's License

Industry Keywords

Network InfrastructureTechnical SupportTelecommunicationsFacility NetworkingConstruction Specifications

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Implement, maintain, repair, and troubleshoot Dallas College network communications systems and infrastructure
Install, configure, maintain, and repair software and hardware at all Dallas College locations
Provide technical support for network communications systems
Perform troubleshooting and resolve incidents by replacing failed equipment or implementing software upgrades or changes
Monitor network performance and troubleshoot problem areas
Coordinate phone system activations with clients
Provide test and evaluation support for new technology integrating with existing infrastructure
Respond to after-hours incidents remotely or on site
Work with contractors, vendors, and stakeholders to implement communication systems and infrastructure solutions
Attend construction meetings and review specifications, drawings, and blueprints for network and voice equipment
Survey and gather requirements for installing facility networking equipment and cabling
Configure, install, troubleshoot, and maintain VoIP phones and video teleconferencing equipment
Assist with installation and maintenance of networking equipment
Prepare reports detailing test and evaluation results with specific recommendations
Complete required Dallas College Professional Development training hours per academic year
Perform other duties as assigned

Requirements

What you’ll need

High School diploma or GED with three (3) years related experience or Associate’s degree with one (1) year of experience in related field
Official transcripts and/or certifications will be required
Knowledge of LAN/WAN networks and network technologies
Knowledge of PC/LAN communications hardware and software in a multi-protocol environment
Ability to install computer networks, connections, and cabling
Ability to monitor network performance and troubleshoot problem areas using diagnostic tools and techniques
Ability to install, configure, maintain, repair, and troubleshoot network communications systems and infrastructure
Ability to configure, install, troubleshoot, and maintain VoIP phones and video teleconferencing equipment
Ability to maintain the security and integrity of critical infrastructure
Ability to communicate effectively with individuals within the Dallas College community
Strong knowledge and experience providing effective customer service
Ability to lift and move materials and equipment weighing over 50 pounds, climb ladders, crawl under desks and floors, and work in confined spaces
On-call availability, including weekends and holidays, with work hours potentially extending beyond the normal Monday-Friday workday for 24/7 support
Valid Texas driver’s license required due to extensive travel to all Dallas College locations
Subject to criminal background and driving checks; some positions may be subject to fingerprint checks
Bilingual or multilingual preferred

Benefits

Comp & perks

After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy
Dallas College Professional Development training hours per academic year
Equal opportunity employment
Reasonable accommodations for religious practices, mental health, or physical disability needs