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Manager, Turns
Darwin Homes. Lead and manage a team of local and offshore Turn/Make-Ready Coordinators and Dispatchers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in turnover management, renovation, and maintenance within the residential real estate sector, ensuring high-quality project execution and adherence to KPIs. Proficient in managing teams and vendor relationships while utilizing technical knowledge to resolve issues effectively.
Highest-signal resume keywords
Turnover ManagementResidential RenovationKPI AchievementVendor ManagementData Entry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Turnover ManagementRenovation Technical ApplicationsMaintenance Technical ApplicationsData AnalysisQuality Inspection
Soft Skills
OrganizedDetail-OrientedInfluencing Senior LeadersIndependent Professional
Tools & Technologies
MS OfficeGoogle Office SuiteSlack
Industry Keywords
Real EstateResidential Single-Family RentalsHOA InteractionMunicipalities
About the role
Key responsibilities & impact- Lead and manage a team of local and offshore Turn/Make-Ready Coordinators and Dispatchers
- Oversee dozens of turn/make-ready projects nationwide
- Meet assigned KPIs for vacate-to-turn start, turn duration, turn cost, and turn quality
- Develop and maintain a nationwide network of general contractors and trade vendors
- Use mechanical and construction technical expertise to identify warranty issues
- Manage proper performance by original vendors and ensure identified issues are not charged on new estimates
- Compare Rent Ready Inspections to approved estimates for accuracy and quality using proof-of-work photos and third-party inspection reports
- Ensure move-in inspections and repairs are completed in a timely and high-quality manner
- Ensure timely and accurate processing of related administrative matters
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years of turnover management in a real estate context, preferably residential single-family rentals
- Subject matter expert in residential turn, renovation, and maintenance technical applications and business practices
- Broadly experienced, multi-disciplinary, independent professional able to operate with broad authority and minimal supervision
- Able to interact with and influence senior leaders with an eye toward achieving organizational KPIs
- Experience interfacing with HOAs and municipalities
- Organized, detail-oriented, and comfortable with data entry
- Ability to work a flexible schedule, which may include evenings and weekends on occasion
- Ability to comfortably navigate new technology
- Competency in MS Office, Google Office Suite, and Slack
- Bachelor's Degree preferred but not required
Benefits
Comp & perks- Reasonable accommodations for qualified individuals with disabilities
- Equal opportunity employment
- Diverse and inclusive work environment