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Dasa

Junior IT Operations Analyst – IT Governance, CMDB

Dasa

. Administer and support the Lansweeper platform .

Posted 11/9/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Configuration Management Database (CMDB) administration and governance, with strong analytical skills for data reconciliation and compliance processes. Proficient in integrating corporate tools and preparing technical documentation to support IT asset management.

Highest-signal resume keywords
CMDB AdministrationLansweeper ExperienceITIL KnowledgeData ReconciliationTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Configuration Management DatabaseData CleansingAsset ManagementAnalytical SkillsImpact AnalysisDependency AnalysisQuery DevelopmentDashboard CreationTechnical ReportingAutomated Discovery
Soft Skills
CollaborationProblem-SolvingAttention to Detail
Tools & Technologies
LansweeperFreshworksWindows ServerLinuxTCP/IPDNSActive Directory
Industry Keywords
IT Asset ManagementData GovernanceConfiguration ItemsChange ManagementIncident ManagementProblem Management

Tech Stack

Tools & technologies
CloudDNSLinuxTCP/IP

About the role

Key responsibilities & impact
  • Administer and support the Lansweeper platform
  • Ensure the quality, consistency, and currency of CMDB records
  • Analyze and resolve discrepancies between the asset inventory and the CMDB
  • Execute data reconciliation and cleansing processes
  • Create and maintain technical and management reports related to IT assets
  • Develop queries, dashboards, and CMDB governance metrics
  • Support audit and compliance processes related to technology assets
  • Integrate Lansweeper, Freshworks, and other corporate tools
  • Define and maintain classification, naming, and relationship standards for Configuration Items (CIs)
  • Conduct impact and dependency analyses across services, applications, and infrastructure
  • Support Change, Incident, Problem, and Asset Management processes
  • Prepare and maintain technical documentation, operating procedures, and configuration policies
  • Collaborate with Infrastructure, Networks, Cloud, Security, and Applications teams
  • Participate in the evolution of the CMDB architecture and associated automations

Requirements

What you’ll need
  • Completed or ongoing higher education in Information Technology, Information Systems, or a related field
  • Proven experience with a Configuration Management Database (CMDB)
  • Knowledge of ITIL processes, especially Configuration Management and Asset Management
  • Hands-on experience with Lansweeper
  • Experience with infrastructure asset inventory and automated discovery
  • Knowledge of Windows Server and Linux environments
  • Knowledge of TCP/IP, DNS, Active Directory, and data center infrastructure
  • Experience analyzing and cleansing asset databases
  • Analytical skills for investigating inconsistencies and supporting data governance
  • Experience preparing technical documentation

Benefits

Comp & perks
  • Meal voucher/food allowance or on-site cafeteria, depending on location
  • Health insurance and life insurance
  • Dasa University
  • Development and Career Cycle
  • Technology Academies/PMAX
  • Grow at Dasa Program
  • Transportation allowance
  • Performance bonus (PPR)
  • Yoga
  • TotalPass
  • Primary care clinic
  • Discounts on medical tests and vaccines
  • UAU benefits club
  • SESC benefits
  • Telepsychology services