IT Systems Analyst I

DataLab USA

. Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems .

Posted 11/5/2026full-timeWestminster • Colorado • United StatesJunior💰 $60,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates technical proficiency in Windows 11 and Server administration, alongside strong problem-solving abilities in IT support and desktop management. Capable of managing IT assets, conducting remote support, and maintaining documentation in audited environments.

Highest-signal resume keywords

Windows 11/Server AdministrationTechnical SupportActive DirectoryCompTIA Security+ CertificationNetworking Fundamentals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingSystem DeploymentPatchingScripting (PowerShell, Python, Bash)Endpoint Security SolutionsCybersecurity FundamentalsRemote SupportAsset ManagementTechnical DocumentationVirtualization

Soft Skills

Problem-SolvingCustomer ServiceCommunicationTeam CollaborationIndependence

Tools & Technologies

Microsoft Office 365MDM Tools (Intune, LogMeIn)JIRAAzureAWS

Certifications & Qualifications

CompTIA Security+

Industry Keywords

IT SupportDesktop ManagementSystems AdministrationAudited EnvironmentsTCP/IPLAN/WANSwitching and Routing ProtocolsRed Hat LinuxMacOSVOIP Phone Systems

Tech Stack

Tools & technologies

AWSAzureCyber SecurityLinuxMacOSPythonSwitchingTCP/IPVoIP

About the role

Key responsibilities & impact

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems
Troubleshoot applications and operating systems while providing technical user support
Conduct remote support sessions using remote session tools
Perform software and system deployment and patching
Monitor systems and networks
Manage IT assets through asset management systems
Work with issue and ticket tracking systems
Document technical procedures and solutions
Communicate with team members and end users
Participate in an after-hours on-call rotation
Research and independently resolve technical problems
Maintain documented processes within audited environments

Requirements

What you’ll need

1–3 years of experience in IT support, desktop management, or systems administration
Strong problem-solving and troubleshooting abilities
Technical proficiency in Windows 11/Server administration, Microsoft Office 365 suite, and networking fundamentals including TCP/IP, LAN/WAN, switching and routing protocols
Understanding of Windows, Red Hat Linux, and macOS operating systems, networking, and virtualization
Experience with Active Directory, MDM tools such as Intune and LogMeIn, endpoint security solutions, and cybersecurity fundamentals
Knowledge or exposure to Microsoft 365, Azure, and AWS
Familiarity with JIRA, remote support tools, and scripting (PowerShell, Python, Bash) is a plus
Strong customer service and communication skills
Ability to work independently and collaboratively in a team environment
Ability to work in audited environments following established processes
Ability to conduct remote support sessions and manage technical documentation
CompTIA Security+ certification or in progress
Must be a local candidate to Westminster, Colorado
Must pass a background check and drug test
No sponsorship available for this position

Benefits

Comp & perks

Health, Dental, and Vision Plans
Employee Assistance Program (EAP)
401(k) Retirement Savings Plan with option for Traditional or Roth IRA
Paid vacation and sick leave
Nine paid company holidays