Account Manager

Datasite

. Develop and execute account growth strategies aligned with customer goals and Grata’s objectives .

Posted 9/17/2026full-timeNew York City • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account growth strategies, contract negotiation, and managing strategic accounts while fostering strong relationships with decision makers. Proven ability to exceed revenue targets through upselling and cross-selling initiatives.

Highest-signal resume keywords

Account Growth StrategiesContract NegotiationRenewals ManagementCustomer Relationship ManagementStrategic Account Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

UpsellingCross-SellingRevenue Target AchievementClient Organizational MappingCommercial Negotiation

Soft Skills

Resourceful Problem SolverWell-OrganizedAttention to DetailProactive ApproachAdaptability

Industry Keywords

Customer-Facing RoleEnterprise-Level AccountsFeedback-Driven EnvironmentCollaboration with Cross-Functional TeamsInnovative Mindset

About the role

Key responsibilities & impact

Develop and execute account growth strategies aligned with customer goals and Grata’s objectives
Grow partnerships through account expansion to new teams, renewals, and upsells
Identify, pursue, and close upselling and cross-selling opportunities within the territory
Expand Grata usage beyond current user groups by identifying and closing new customer user groups
Lead commercial negotiations for renewals, upsells, and new contracts
Build lasting relationships with decision makers through in-person, video, email, and phone interactions
Maintain up-to-date client organizational maps covering leadership, influencers, and key decision makers
Collaborate with product, engineering, marketing, and other internal stakeholders
Provide customer feedback to cross-functional teams to support continuous platform improvement
Consistently exceed quarterly and annual revenue targets

Requirements

What you’ll need

3–5 years of experience in a customer-facing role
Demonstrable success managing renewals and upsells
Experience managing strategic/enterprise-level accounts
Experience managing customers across different product lines
Commercially oriented mindset with emphasis on contract renewal and negotiation of mutually beneficial outcomes
Ability to work in a feedback-driven environment, share ideas, seek opportunities for improvement, and contribute to the growth of others
Innovative, persuasive, creative, curious, goal- and results-oriented, optimistic, smart, value-added mindset, proactive approach, adaptability, and pleasant demeanor
Well-organized with high attention to detail
Resourceful problem solver able to manage multiple simultaneous work streams
Self-starter able to independently develop strategies and organize daily activities to execute them

Benefits

Comp & perks

Health insurance (medical, dental, vision)
Retirement savings plan
Paid time off
Potential eligibility for bonuses, commissions, or overtime if applicable