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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in multi-cloud operations, particularly with AWS and Azure, while leading incident response and implementing automation workflows. Proficient in defining SLIs/SLOs, managing cloud infrastructure, and ensuring compliance with industry regulations.
Highest-signal resume keywords
Multi-Cloud OperationsIncident ResponseCI/CD Pipeline ManagementCloud SecurityReliability Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TerraformCloudFormationAWS CDKAWS LambdaAzure FunctionsPrometheusGrafanaOpenTelemetryELKAWS IAM
Soft Skills
Customer LeadershipProblem-SolvingMentoring
Tools & Technologies
AWSAzureIaC ToolsMonitoring SystemsVPNs
Industry Keywords
GDPRHIPAARegulatory ComplianceHigh AvailabilityScalability
Tech Stack
Tools & technologiesAWSAzureCloudGrafanaPrometheusTerraform
About the role
Key responsibilities & impact- Serve as the primary technical point of contact for assigned customer accounts
- Provide regular updates and lead initiatives to improve customer environments
- Make tactical account decisions without escalation
- Collaborate with customer development teams to align infrastructure with application requirements
- Lead incident response and postmortems, including corrective and preventive measures
- Act as the Tier 3 escalation point for offshore/onshore SRE teams
- Perform root cause analysis and validate Tier 2 engineers' work quality
- Develop and maintain incident response plans for security breaches and operational incidents
- Define and maintain SLIs/SLOs, track error budgets, and monitor alignment
- Participate in architecture discussions for high availability, disaster recovery, and scalability
- Implement resilience patterns and applicable chaos engineering/fault injection practices
- Automate infrastructure and operations tasks using IaC tools
- Build and maintain CI/CD pipelines with canary and blue/green deployments
- Implement automation workflows using AWS and Azure serverless services
- Implement observability systems and configure proactive monitoring and alerts
- Ensure visibility into metrics, traces, and logs for troubleshooting
- Provision and manage cloud infrastructure, networking, VPNs, and peering
- Manage patching, backups, encryption, decryption, and image management
- Optimize performance and cost through rightsizing, autoscaling, and reserved instances
- Manage identity and access controls
- Implement security best practices and ensure regulatory compliance
- Conduct audits and compliance reporting
- Coach and mentor Tier 2 and junior SREs
- Conduct reliability-focused design reviews
- Maintain documentation, runbooks, and SOPs
Requirements
What you’ll need- Bachelor's Degree is listed in the job metadata
- Any Graduate
- 8 to 15 years of experience
- 10–15 years of expertise in multi-cloud operations, including AWS and Azure
- Experience in reliability engineering, automation, and large-scale infrastructure management
- Skills in incident response, SLIs/SLOs, observability, CI/CD, IaC, cloud security, cost optimization, and architecting highly available and scalable systems
- Experience with Terraform, CloudFormation, AWS CDK, AWS Lambda, Step Functions, Azure Functions
- Experience with Prometheus, Grafana, OpenTelemetry, ELK, Jaeger, AWS CloudWatch, and Azure Monitor
- Knowledge of VMs, storage, networking, VPNs, ExpressRoute/Peering, patching, backups, encryption, image management, autoscaling, reserved instances, AWS IAM, Azure AD, and RBAC
- Knowledge of GDPR, HIPAA, and industry regulations
- Strong customer leadership, problem-solving, and mentoring abilities
