Audio Visual Service Technician

DataVox

. Provide maintenance, service, troubleshooting, and support for commercial audiovisual systems throughout the Dallas-Fort Worth market .

Posted 10/24/2026full-timeArlington • Texas • United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in commercial Audio Visual installation, troubleshooting, and service, with a strong understanding of AV control systems and video conferencing technologies. Proven ability to deliver exceptional customer service while managing multiple priorities in fast-paced environments.

Highest-signal resume keywords

Commercial Audio Visual InstallationTroubleshooting Complex AV SystemsCrestron Control SystemsAMX Control SystemsCTS Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Audio Visual System DiagnosisVideo Conferencing TechnologiesAudio DSP PlatformsVideo Switching and DistributionProjector and Large Format Display KnowledgeNetworking FundamentalsTCP/IP NetworkingIP-Based AV TechnologiesRack ModificationsEquipment Upgrades

Soft Skills

Strong Problem-Solving SkillsEffective CommunicationAbility to Work IndependentlyProfessional AppearanceCommitment to Customer Service

Tools & Technologies

CrestronAMXAudio ArchitectQ-SYSBiampAutoCADAudioCADVidCADDSP PlatformsEnterprise Conference Room Technologies

Certifications & Qualifications

CTS CertificationCTS-I CertificationCTS-D Certification

Industry Keywords

Commercial ConstructionAV Control SystemsPreventative MaintenanceService CallsSystem OptimizationCustomer ServiceHeavy Manual TasksPPE UsageInclement Weather WorkSafety Compliance

Tech Stack

Tools & technologies

SwitchingTCP/IP

About the role

Key responsibilities & impact

Provide maintenance, service, troubleshooting, and support for commercial audiovisual systems throughout the Dallas-Fort Worth market
Diagnose and repair commercial audio visual systems
Troubleshoot complex Audio Visual, video conferencing, and control system issues
Perform service calls and preventative maintenance on installed AV systems
Configure and support Audio Visual control platforms such as Crestron and AMX
Install, configure, and calibrate audio and video equipment
Service projection systems, displays, DSPs, switchers, and presentation systems
Perform rack modifications and equipment upgrades
Identify system deficiencies and recommend corrective actions
Document service activities and communicate findings with customers and internal teams
Provide excellent customer service while representing DataVox at client sites
Assist with commissioning and system optimization as needed

Requirements

What you’ll need

5+ years of commercial Audio Visual installation, commissioning, or service experience
Experience supporting and troubleshooting complex Audio Visual systems
Experience working in commercial construction environments
Experience with AMX and/or Crestron control systems
Strong understanding of commercial Audio Visual systems
Strong understanding of video conferencing technologies
Strong understanding of AV control systems
Strong understanding of audio DSP platforms
Strong understanding of video switching and distribution
Strong understanding of projectors and large format displays
Basic knowledge of networking fundamentals
Basic knowledge of TCP/IP networking
Basic knowledge of routers and switches
Basic knowledge of IP-based AV technologies
Preferred: CTS (Certified Technology Specialist) Certification
Preferred: CTS-I or CTS-D Certification
Preferred: Experience with Audio Architect, Q-SYS, Biamp, or similar DSP platforms
Preferred: AutoCAD, AudioCAD, or VidCAD experience
Preferred: Experience with enterprise conference room technologies
Strong troubleshooting and problem-solving skills
Ability to work independently and take ownership of issues
Effective communication with customers and team members
Professional appearance and demeanor
Ability to manage multiple priorities in a fast-paced environment
Commitment to delivering exceptional customer service
Ability to perform heavy manual tasks for extended periods
Ability to frequently push, pull, lift and/or carry up to 50 pounds and occasionally up to 100 pounds
Ability to work in inclement weather and near moving mechanical parts
Ability to work at high, precarious places and around fumes, chemicals, electrical shock risks, wet/humid conditions, and vibration
Required usage of PPE including safety glasses and hearing protection

Benefits

Comp & perks

Comprehensive health, vision and dental insurance for you and your dependents
Company paid life insurance and long-term disability insurance
401(k) and Roth retirement plan with company match
Sponsored 529 College Savings Plan
Professional development reimbursement
Employee Assistance Program
Paid vacation and sick time
Paid company holidays
Annual Health and Wellness Fairs
Virtual and in-person team & company events
Mileage and phone reimbursement
Opportunity to make decisions that positively impact the environment through sustainable business practices
Employee engagement clubs
New Employee Buddy/CHAMPION Program