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Membership Services Consultant
David Lloyd Clubs. Make high-volume outbound calls to members who are leaving or have missed a payment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in high-volume outbound calling and customer retention strategies within the Health & Leisure Industry, leveraging initiative and strategic thinking to maximize revenue growth.
Highest-signal resume keywords
High-Volume Outbound CallingCustomer Service ExperienceStrategic ThinkingInitiative ManagementHealth & Leisure Industry Experience
About the role
Key responsibilities & impact- Make high-volume outbound calls to members who are leaving or have missed a payment
- Help reduce overall company attrition
- Proactively call members to retain them within the business
- Work within a challenging yet fun outbound calling team
Requirements
What you’ll need- Experience of outbound calling – high volume
- Involvement in a fast-paced work environment
- Ability to use own initiative and manage own workload
- Customer Service experience
- Strategic with a commercial edge to seek out and maximise potential to grown count and revenue
- Previous experience of working within the Health & Leisure Industry
Benefits
Comp & perks- Free Club Membership for you and your family!
- Opportunity to earn commission*
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App : Get paid on demand!
- Access to our Benefits Suite .