Care Coordinator

DaVita Kidney Care

. Coordinate care for patients by ensuring access to eligible resources and programs .

Posted 10/7/2026full-timeHouston • Texas • United StatesJuniorMid-Level💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating patient care and managing referrals while ensuring compliance with confidentiality standards. Proficient in Microsoft Office and experienced in direct patient communication and support.

Highest-signal resume keywords

Patient Care CoordinationVerbal Communication SkillsMicrosoft Office ProficiencyElectronic Medical Records ExperienceCare Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationReferral ManagementNon-Clinical ScreeningsDocumentation AccuracyCare Management

Soft Skills

Strong Verbal CommunicationDiscretion and Sound JudgmentCollaborationService Excellence Commitment

Tools & Technologies

Microsoft OfficeExcelOutlookElectronic Medical Records

Certifications & Qualifications

CNAMA

Industry Keywords

Patient SatisfactionConfidential Information HandlingInsurance Payers NavigationClinical Medical Office Experience

About the role

Key responsibilities & impact

Coordinate care for patients by ensuring access to eligible resources and programs
Assist with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under Manager guidance
Escalate to the Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care
Identify eligible resources and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to enroll members in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Deliver exceptional two-way oral and written communication
Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Requirements

What you’ll need

High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Quiet, private home workspace with reliable high-speed internet
Reliable transportation required
1–3 years clinical medical office experience preferred
CNA or MA experience is a plus
Experience coordinating care, referrals, or care management preferred
Familiarity navigating insurance payers preferred
Experience in direct patient care or support preferred

Benefits

Comp & perks

Mileage reimbursed
Full IT setup provided
Flexible hybrid schedule
Professional growth opportunities
Performance-based rewards
Comprehensive benefits package
Medical, dental, and vision coverage
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Access to Headspace®
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses
StarLearning online training platform