Care Coordinator

DaVita Kidney Care

. Coordinate care for patients by ensuring access to eligible resources and programs and assisting with referrals and provider appointments .

Posted 9/30/2026full-timeRemote • Maryland • United StatesJuniorMid-Level💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong verbal and written communication skills while coordinating patient care and managing referrals. Proficient in Microsoft Office and experienced in maintaining confidential documentation in a clinical setting.

Highest-signal resume keywords

Patient Care CoordinationVerbal Communication SkillsMicrosoft Office ProficiencyElectronic Medical Records ExperienceConfidential Information Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementNon-Clinical ScreeningsReferral CoordinationPatient SupportDocumentation Management

Soft Skills

DiscretionSound JudgmentCollaborationService ExcellenceAutonomy

Tools & Technologies

Microsoft ExcelMicrosoft OutlookElectronic Medical Records

Certifications & Qualifications

CNAMA

Industry Keywords

Patient SatisfactionHealth PlansInsurance PayersClinical Medical Office ExperienceConfidentiality

About the role

Key responsibilities & impact

Coordinate care for patients by ensuring access to eligible resources and programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under Manager guidance; escalate to the Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing directed tasks
Identify eligible resources and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way oral and written communication
Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Requirements

What you’ll need

High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Quiet, private home workspace with reliable high-speed internet
1–3 years clinical medical office experience preferred
CNA or MA experience is a plus
Experience coordinating care (referrals, care management, etc.) preferred
Familiarity navigating insurance payers preferred
Experience in direct patient care or support preferred
Prior medical office environment experience preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Headspace® access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through StarLearning
Flexible hybrid schedule with opportunity for professional growth