Clinical Services Manager – MCS

DaVita Kidney Care

. Support clinics through immediate response to adverse events and CMS surveys .

Posted 10/22/2026full-timeFederal Way • Washington • United StatesJuniorMid-Level💰 $95,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical quality assurance, risk management, and coaching teams on quality improvement plans. Proficient in conducting audits, providing onsite support for regulatory inspections, and communicating complex medical information effectively.

Highest-signal resume keywords

Registered Nurse LicenseClinical Quality ImprovementAdult Learning InstructionRoot Cause AnalysisCPR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Quality AssuranceRisk ManagementSafety SnapshotsInternal AuditsCoachingAction Plan DevelopmentData AnalysisPresentation CreationIntermediate Computer SkillsManual Dexterity

Soft Skills

Effective CommunicationTeam CollaborationProblem SolvingLeadershipCoaching

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointInternet Proficiency

Certifications & Qualifications

Registered Nurse LicenseCPR CertificationCNN CertificationCSN CertificationBonet Certification

Industry Keywords

CMS SurveysRegulatory InspectionsQuality Improvement PlansClinical DriversPatient SafetyCQI MethodologyState RegulationsFederal Regulations

About the role

Key responsibilities & impact

Support clinics through immediate response to adverse events and CMS surveys
Complete safety snapshots and internal audits
Coach teams on quality improvement plans and governance processes
Provide onsite support for CMS surveys and regulatory inspections
Conduct deep-dive coaching and upskilling sessions for clinic team members
Focus coaching on hospitalizations, clinical drivers, and patient safety concerns
Attend and participate in meetings
Visit facilities in person as needed
Complete action plans with team members
Collaborate with leadership to identify priority clinics not meeting goals
Remove barriers to performance improvement through root cause analysis and coaching
Provide clinical outlier support focused on hospitalizations and quality
Leverage support from various clinical roles
Provide regional clinical quality assurance and risk management
Perform other duties as assigned

Requirements

What you’ll need

Education commensurate with RN license
Current license as RN
Experience leading clinical function or managing nurses
Experience teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
Intermediate computer skills in Word, Excel, and PowerPoint
Ability to create presentations and use the internet effectively
Current driver’s license, reliable transportation, and vehicle insurance in the state of residence
Regional travel up to 75% of the time
Availability for evening and weekend work as needed
Ability to be onsite in facilities 3–4 days per week
Fluent written and verbal skills necessary to perform the role
Ability to lift 5 to 50 lbs unassisted and stand, sit, stoop, walk, stretch, and reach
Manual dexterity and ability to use computer keyboard and peripherals
Preferred: Bachelor’s degree in associated field
Preferred: Experience in CQI methodology and techniques
Preferred: Basic understanding of state and federal regulations and requirements
Preferred: Current CPR certification
Preferred: CNN or CSN, Bonet Certification within 2 years of employment

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Access to Headspace®
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning