Clinical Services Manager, MCS

DaVita Kidney Care

. Support clinics through immediate response to adverse events and CMS surveys .

Posted 10/12/2026full-timeEnterprise • Alabama • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical quality improvement, regulatory compliance, and effective coaching of healthcare teams. Proficient in nephrology practices and skilled in communicating complex medical information to diverse audiences.

Highest-signal resume keywords

Current RN License In AlabamaNephrology ExperienceClinical Function LeadershipCQI Methodology ExperienceCPR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Nephrology ExperienceQuality Improvement PlansRoot Cause AnalysisAction Plan DevelopmentPresentation CreationIntermediate Computer SkillsTechnical CommunicationPatient Safety CoachingRegulatory ComplianceClinical Outlier Support

Soft Skills

CoachingCollaborationCommunicationTeaching Adult LearnersProblem Solving

Tools & Technologies

WordExcelPowerPointInternet Proficiency

Certifications & Qualifications

Current RN LicenseCPR CertificationCNN CertificationCSN CertificationBonet Certification

Industry Keywords

CMS SurveysRegulatory InspectionsSafety SnapshotsState And Federal RegulationsHealthcare Quality Improvement

About the role

Key responsibilities & impact

Support clinics through immediate response to adverse events and CMS surveys
Complete safety snapshots and internal audits
Coach teams on quality improvement plans and governance processes
Provide onsite support for CMS surveys and regulatory inspections
Conduct deep-dive coaching and upskilling sessions focused on hospitalizations and patient safety
Attend meetings and coach struggling teams
Visit facilities in person as needed
Complete action plans with team members
Collaborate with leadership to identify priority clinics not meeting goals
Remove barriers to performance improvement through root cause analysis and coaching
Provide clinical outlier support focused on hospitalizations and quality
Leverage support from various clinical roles
Travel throughout Alabama, including clinics from Montgomery to Gulf Shores
Perform other duties as assigned

Requirements

What you’ll need

Current RN license in the state of practice, Alabama
Minimum 2 years of nephrology experience (3 years preferred)
Experience leading a clinical function or managing nurses
Experience teaching adult learners and communicating technical/medical information in lay terms
Intermediate computer skills in Word, Excel, and PowerPoint
Ability to create presentations and use the internet effectively
Bachelor’s degree in an associated field
Experience in CQI methodology and techniques
Basic understanding of state and federal regulations and requirements
Current driver’s license, reliable transportation, and vehicle insurance in the state of residence
Current CPR certification preferred
CNN or CSN, Bonet Certification within 2 years of employment preferred
Availability for evening and weekend work as needed
Fluent written and verbal language skills necessary to perform the role
Ability to lift 5 to 50 lbs unassisted
Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
Manual dexterity and ability to use computer keyboard and peripherals
Ability to differentiate colors on a test strip may be required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Headspace® access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s StarLearning online training platform