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Director, Special Projects – Operational Excellence
DaVita Kidney Care. Shape and steer the strategic roadmap of the Operational Excellence Action Team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex strategic projects, establishing KPIs, and providing executive-ready recommendations. Proficient in conducting quantitative and qualitative analysis to drive operational excellence and influence senior leadership.
Highest-signal resume keywords
Strategic Project LeadershipQuantitative And Qualitative AnalysisKPI Establishment And GovernanceChange Management FrameworksExecutive Presentation Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational ExcellenceProject ManagementData AnalysisProcess DesignRisk Mitigation
Soft Skills
Influencing Senior LeadersProblem-Solving AgilityDiscretion With Sensitive InitiativesExecutive MaturityCommunication Strategies
Industry Keywords
Cross-Functional ProgramsOperational TransformationGovernance CadencesChange ManagementStrategic Thought Partnership
About the role
Key responsibilities & impact- Shape and steer the strategic roadmap of the Operational Excellence Action Team
- Engage, align, and influence senior leaders and field operators to drive adoption and execution of Operational Excellence objectives
- Direct high-impact, cross-functional programs that accelerate operational transformation and deploy scalable solutions
- Scope, structure, and execute complex strategic projects from ideation to implementation
- Identify operational bottlenecks and emerging opportunities through quantitative and qualitative analysis
- Deliver executive-ready recommendations and lead scoping across Runway, Forge, and Pioneer innovation workstreams
- Establish KPIs, governance cadences, and tracking mechanisms to measure initiative impact
- Serve as a trusted advisor to senior executives
- Lead agenda design, synthesized analysis, narrative development, and executive presentations
- Identify systemic gaps and workflow friction; design standardized processes, change management frameworks, and communication strategies
- Build and maintain a critical-path project inventory, track variances, manage interdependencies, mitigate risk, and report milestone status and outcomes
- Participate in ad-hoc executive initiatives, strategic deep-dives, and cross-lane Village projects
Requirements
What you’ll need- Proven ability to lead and execute through influence across all levels of the Village
- High executive maturity
- Exceptional problem-solving agility
- Discretion with sensitive initiatives
- Ability to lead complex, high-priority, quick-turnaround strategic projects from ideation through implementation
- Ability to conduct quantitative and qualitative analysis
- Ability to develop executive-ready recommendations
- Ability to establish KPIs, governance cadences, and tracking mechanisms
- Ability to provide strategic thought partnership on complex operational decisions
- Ability to design standardized processes, change management frameworks, and communication strategies
- Ability to track project variances, manage interdependencies, mitigate risk, and report milestone status and outcomes
Benefits
Comp & perks- A "community first, company second" culture based on Core Values
- Award-winning education and training across multiple career paths
- Performance-based rewards based on individual and team contributions
- Comprehensive benefits package
- Medical, dental, and vision coverage
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through StarLearning
- Benefits eligibility beginning the first day of the month following or coinciding with one month of continuous employment