Director, Strategy & Analytics – Revenue Operations

DaVita Kidney Care

. Partner with the Vice President and head of Medicare and Credits Operations to maximize collection speed, optimize Medicare recovery rates, and eliminate revenue-cycle leakage .

Posted 9/30/2026full-timeRemote • United StatesLead💰 $115,000 - $183,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medicare billing, claims adjudication, and operational transformation, with a strong focus on optimizing recovery pathways and enhancing data governance. Proven ability to lead cross-functional initiatives and develop high-performing teams while leveraging advanced analytics tools for strategic insights.

Highest-signal resume keywords

Medicare Billing ExpertiseBusiness Intelligence ToolsOperational TransformationTeam LeadershipChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdjudicationRevenue Cycle OptimizationData AnalysisKPI DevelopmentVariance AnalysisWorkflow RedesignPerformance ReportingPredictive ModelingAI AdoptionFinancial Outcomes Measurement

Soft Skills

CoachingStrategic Insight TranslationPresentation SkillsCross-Functional CollaborationPeople Management

Tools & Technologies

TableauPower BISQLAdvanced ExcelData Governance Tools

Certifications & Qualifications

Bachelor's DegreeMaster's Degree (MBA, MHA, MS) Preferred

Industry Keywords

Revenue OperationsHealthcare ConsultingOperational BottlenecksChange Management MethodologiesExecutive-Level Business Cases

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Partner with the Vice President and head of Medicare and Credits Operations to maximize collection speed, optimize Medicare recovery rates, and eliminate revenue-cycle leakage
Diagnose Medicare billing, claims adjudication, appeals, and credit-balance workflow bottlenecks
Lead operational teardowns using claims, billing, and payment-variance data to identify high-impact interventions
Redesign workflows, optimize recovery pathways, and accelerate resolution across Medicare and credit-balance portfolios
Build revenue forecasting models, KPI baselines, variance-analysis frameworks, and proactive performance reporting
Improve data governance and Tableau/BI dashboards for self-service operational and executive insights
Author technology capability roadmaps bridging business operations and IT
Drive adoption of AI, machine learning, predictive modeling, and intelligent workflow automation
Define and track ROI metrics for technology deployments
Manage strategic cross-functional initiatives across Revenue Operations, Legal, Compliance, IT, and Payer Contracting
Apply change-management methodologies and deliver executive-level business cases and data-driven presentations
Lead, coach, and develop managers and analysts while building succession pipelines

Requirements

What you’ll need

5+ years of progressive professional experience in management consulting, corporate strategy, revenue operations, business analytics, or operational transformation
Management consulting experience from a top-tier firm or specialized healthcare/operations consultancy strongly preferred
Demonstrated track record of leading and developing high-performing teams, including direct people management of analysts and/or managers
Proven ability to translate strategic insights into operational execution, diagnose process bottlenecks, and deliver measurable financial or operational outcomes
Strong proficiency with business intelligence and analytics tools such as Tableau, Power BI, SQL, and advanced Excel
Bachelor’s degree required
Master’s degree (MBA, MHA, MS) preferred

Benefits

Comp & perks

Performance-based rewards based on stellar individual and team contributions
Comprehensive benefits package
Medical, dental, and vision coverage
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Headspace® access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s StarLearning platform