Manager, Revenue Operations

DaVita Kidney Care

. Provide operational oversight of contracted payor escalations, including settlements, legal escalations, and support for contract negotiations .

Posted 9/18/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $78,000 - $119,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing healthcare revenue cycle operations, including escalations and contract negotiations, while effectively leading teams and delivering strategic insights to senior leadership.

Highest-signal resume keywords

Healthcare Revenue Cycle ManagementProject ManagementStakeholder EngagementTeam LeadershipMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare Revenue CycleContract NegotiationEscalation ManagementClaims ResolutionStrategic Planning

Soft Skills

Team MotivationPersuasive CommunicationCollaborationCoachingProblem Solving

Tools & Technologies

Microsoft Office

Industry Keywords

Payor EscalationsLegal EscalationsCollectionsStakeholder CollaborationOperational Oversight

About the role

Key responsibilities & impact

Provide operational oversight of contracted payor escalations, including settlements, legal escalations, and support for contract negotiations
Develop strategy to drive escalations to resolution
Manage large escalations and projects with ROPS, Legal, Contracting partners, and external insurance companies
Resolve complex and large claim payment issues through legal and contracting channels
Collaborate to prevent recurring issues
Prepare and deliver communications tailored to differing audiences
Strategize and deliver persuasive recommendations to senior leaders
Set team goals and motivate the team to exceed expectations
Ensure team results and work product meet standards
Manage projects with multiple participants and stakeholders
Prioritize competing priorities and deliver on deadlines
Create and implement solutions to overcome barriers
Build high-performing teams and develop leaders
Cultivate professional networks and seek input
Use coaching and feedback processes
Inspire teams to support leadership vision and influence change
Generate meaningful strategic insights
Translate strategy and complex insights into actionable opportunities
Identify and engage stakeholders to foster collaboration
Deliver persuasive recommendations to senior audiences
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma/equivalency – Required
Intermediate proficiency in all Microsoft Office applications, specifically Excel – Required
Strong knowledge of healthcare revenue cycle – Required
Bachelor’s Degree in related field – Preferred
Strong knowledge of healthcare revenue cycle Collections – Preferred

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Headspace access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through StarLearning
Opportunities for career growth