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Operations Analyst I – DCR
DaVita Kidney Care. Manage setup, configuration, and maintenance of clinical trial study builds in Clinical Conductor Enterprise and RealTime-CTMS .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing clinical trial study builds and configurations within Clinical Trial Management Systems, ensuring data quality and operational efficiency. Proficient in data analytics and reporting, with strong analytical and problem-solving capabilities.
Highest-signal resume keywords
Clinical Trial Management SystemsData Analytics PlatformsMicrosoft Excel ProficiencyOperational ReportingAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Conductor EnterpriseRealTime-CTMSTableauRAVEMedidataMicrosoft Office 365 SuitePower BIData ValidationProject ManagementStatistical Analysis
Soft Skills
Analytical SkillsOrganizational SkillsCommunication SkillsProblem-Solving SkillsAttention to Detail
Industry Keywords
Clinical TrialsData QualityStudy ProtocolsParticipant Stipend ManagementOperational Activities
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Manage setup, configuration, and maintenance of clinical trial study builds in Clinical Conductor Enterprise and RealTime-CTMS
- Translate approved clinical study protocols and executed agreements into actionable system configurations
- Execute routine month-end clinical trial operational activities, including subject visit approvals and study milestone tracking
- Administer participant stipend card operations through card assignment validation and tracking
- Maintain data quality across CTMS and connected clinical databases through audits and data validation checks
- Generate and distribute operational reports for stakeholders
- Configure and maintain study personnel, investigator profiles, clinical sites, and vendor/facility records
- Provide frontline end-user support and answer routine system inquiries
- Manage user access requests and escalate complex technical issues
- Maintain internal process documentation and user guides
- Participate in team meetings, 1:1 coaching sessions, and continuous learning opportunities
- Follow department and organizational policies and procedures
Requirements
What you’ll need- BS/BA in science, statistics, or a related field required, including Biostatistics, Data Science, Economics, or Computer Science
- Experience with Tableau, research databases (e.g., RAVE, Medidata), and Clinical Trial Management Systems strongly preferred
- Prior experience with or exposure to Clinical Trial Management Systems (e.g., Clinical Conductor Enterprise [CCE], RealTime-CTMS) or clinical databases (e.g., EDC, Medidata RAVE)
- Intermediate to advanced proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, data sorting/filtering, and formatting
- Proficiency in Microsoft Office 365 Suite
- Exposure to data analytics platforms, including Power BI and/or R
- High attention to detail and strong analytical and problem-solving skills
- Ability to identify patterns, data errors, and numerical inconsistencies
- Ability to manage multiple projects, meet deadlines, and adjust priorities in an evolving work environment
- Ability to work effectively in remote and team-oriented environments
- Strong analytical, organizational, and communication skills
- Travel required, less than 10%
- Ability to handle confidential information and issues using discretion and judgment
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Headspace® access
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s StarLearning platform
- Competitive total rewards package
- Healthcare coverage