Revenue Lead, ROPS

DaVita Kidney Care

. Research and resolve high-complexity collection account balances according to DaVita policies, procedures, and federal and state billing regulations .

Posted 11/5/2026full-timeRemote • Kansas • United StatesSenior💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare reimbursement and revenue cycle management, with a strong focus on compliance with ESRD and Medicare Secondary Provider laws. Capable of analyzing complex billing issues, developing action plans, and training team members to enhance performance.

Highest-signal resume keywords

Healthcare ReimbursementRevenue Cycle ManagementESRD KnowledgeAnalytical SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing RegulationsData AnalysisAction Plan DevelopmentClaims ProcessingQuality Assurance

Soft Skills

LeadershipCommunicationProblem-SolvingTeam CollaborationConfidentiality

Tools & Technologies

MS ExcelMS WordMS PowerPoint

Industry Keywords

HIPAA CompliancePayer TrendsBad Debt MinimizationTraining and DevelopmentMetrics Review

About the role

Key responsibilities & impact

Research and resolve high-complexity collection account balances according to DaVita policies, procedures, and federal and state billing regulations
Review weekly and monthly key metrics to identify trends and focus areas
Develop, document, and implement action plans with Management
Identify payer trends and root causes of billing or claim exceptions, resolving or escalating issues to minimize bad debt
Determine and apply appropriate business actions when policies are absent or ambiguous
Escalate issues and provide recommendations
Act as a resource for teammate questions and problematic payer issues
Train new teammates and conduct individual and group training
Identify training opportunities to improve individual and team performance
Recommend changes to collection teams, tools, policies, and procedures
Approve close reconciliations and related activities for timely submission of primary, secondary, and tertiary insurance claims
Serve as a subject matter expert for close
Review and approve adjustments and claims appeals
Conduct quality assurance reviews and provide feedback to teammates and management
Support department initiatives and manage multiple projects
Stay current on ESRD and Medicare Secondary Provider law changes
Attend team meetings, phone conferences, and training as needed
Participate in DaVita village and neighborhood initiatives

Requirements

What you’ll need

High School diploma or equivalent required
Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
Intermediate proficiency in MS Excel, Word and PowerPoint
Strong analytical skills
Ability to manage and lead multiple projects, meet deadlines, and adjust priorities appropriately in a high paced work environment
Ability to interact positively with all levels of the company
Ability to maintain confidentiality in accordance with HIPPA regulations and DaVita policies
Knowledge of ESRD and Medicare Secondary Provider laws
Consistent, regular, and punctual attendance
Overtime may be required
Less than 5% travel required

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Headspace® access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s StarLearning online training platform