Revenue Specialist I

DaVita Kidney Care

. Process patient insurance information through the patient intake process .

Posted 9/15/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient insurance processing, revenue operations, and maintaining confidentiality in accordance with HIPAA regulations. Strong communication and problem-solving skills are essential for collaborating with insurance payers and internal teams.

Highest-signal resume keywords

Patient Insurance ProcessingRevenue OperationsHIPAA ComplianceCommunication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Computer SkillsMS WordMS ExcelMS Outlook

Soft Skills

Critical ThinkingInterpersonal SkillsAdaptabilityResiliencyInitiative

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Patient Intake ProcessMedical Insurance CollectionsConfidentialityContinuous ImprovementPayer Communications

About the role

Key responsibilities & impact

Process patient insurance information through the patient intake process
Collect payments on outstanding patient balances
Resolve credits when payer overpayments require refunds
Perform revenue operations duties related to medical insurance collections, credits, or setting patient insurance coverage
Communicate with insurance payers to ensure proper patient coverage and timely, accurate reimbursement for dialysis services
Respond to payer communications
Collaborate with revenue operations teams to ensure seamless processes
Partner with insurance counselors, social workers, and facility administrators
Identify process changes and continuous improvement opportunities
Maintain current patient account information
Protect confidential company and patient information
Attend team meetings, phone conferences, and training as needed
Follow teammate guidelines, employment policies, and department or company procedures

Requirements

What you’ll need

High school diploma or equivalent
Basic computer skills
Proficiency in MS Word, Excel, and Outlook
Excellent critical thinking and problem-solving skills
Strong communication and interpersonal skills
Ability to adapt quickly and demonstrate resiliency
Drive and initiative to manage a book of business and work through a queue
Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies
May be asked to work overtime as needed

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Family resources
EAP counseling sessions
Access to Headspace®
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s StarLearning online training platform
Flexible scheduling