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Revenue Specialist I
DaVita Kidney Care. Deliver informal and formal learning solutions using engaging and effective methods .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering engaging training solutions and effective coaching while utilizing learning metrics to assess impact. Proficient in adapting to diverse learning styles and maintaining compliance with internal processes and policies.
Highest-signal resume keywords
Training And Presentation SkillsRegistration Processes KnowledgeMicrosoft Office ProficiencyCoaching And Auditing ExperienceInterpersonal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DevelopmentLearning Metrics AnalysisInstructional Material DevelopmentOnboarding CoordinationAudit Data Analysis
Soft Skills
Effective PlanningTime ManagementIndependent JudgementDecision-MakingMotivational Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft SharePoint
Industry Keywords
Healthcare Insurance PayersDaVita Policies And ProceduresWECARE BehaviorsQuality OversightBDP Updates
About the role
Key responsibilities & impact- Deliver informal and formal learning solutions using engaging and effective methods
- Prepare for and conduct in-person, virtual, and self-paced training sessions
- Encourage participation and build learner motivation
- Demonstrate WECARE behaviors
- Adapt to different communication and learning styles
- Deliver constructive feedback and coaching to support professional growth and role performance
- Participate in training projects and activities
- Use learning metrics and analytics to measure learning impact
- Collaborate with leadership, program sponsors, Quality Oversight, and other resources
- Analyze and interpret audit data to identify trends and opportunities
- Use the ONEReg audit tool to audit Track teammates' work for accuracy and process adherence
- Maintain detailed records of audits and coaching sessions
- Assist in designing and developing informal and formal learning solutions
- Maintain and develop instructional training materials
- Assist in developing targeted workshops
- Coordinate BDP updates and develop new processes based on team opportunities or industry changes
- Assist with onboarding activities for new teammates
- Review new hire lists and coordinate onboarding and learning advisor activities
- Update dashboards, calendars, new hire lists, and teammate trackers
Requirements
What you’ll need- Minimum of One (1) year of Registration/Insurance Verification experience
- Strong knowledge of internal Registration processes/BDPs and DaVita Policies and Procedures
- Effective training and presentation skills
- Passion for training and people development
- Effective planning and time management skills
- Independent judgement and decision-making skills
- Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent interpersonal skills
- Strong written and verbal communication skills
- Ability to maintain confidentiality and discretion regarding teammate performance
- Consistent, regular, punctual attendance as scheduled
- Preferred: Experience in training, coaching, auditing or process development
- Preferred: Knowledge or experience working with a variety of healthcare insurance payers
- Preferred: Proficient in Microsoft SharePoint
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Headspace® access
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through StarLearning
- Competitive total rewards package
- Healthcare coverage