Revenue Specialist I, Collections

DaVita Kidney Care

. Process patient insurance information through the patient intake process .

Posted 9/18/2026full-timeRemote • Arizona • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing patient insurance information and managing medical insurance collections while maintaining confidentiality under HIPAA regulations. Strong communication and problem-solving skills are essential for collaborating with teams and ensuring accurate reimbursement for services.

Highest-signal resume keywords

Patient Insurance ProcessingMedical Insurance CollectionsHIPAA ComplianceMS Word ProficiencyCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Intake ProcessPayment CollectionRevenue OperationsInsurance CommunicationAccount Information Maintenance

Soft Skills

Strong CommunicationInterpersonal SkillsAdaptabilityProblem-SolvingOwnership

Tools & Technologies

MS ExcelMS Outlook

Industry Keywords

HealthcarePayer OverpaymentsConfidentialityContinuous ImprovementTeam Collaboration

About the role

Key responsibilities & impact

Process patient insurance information through the patient intake process
Collect payments on outstanding patient balances
Resolve credits from payer overpayments and issue refunds
Perform revenue operations duties related to medical insurance collections, credits, or patient insurance coverage
Communicate with insurance payers to ensure proper coverage and timely, accurate reimbursement for dialysis services
Respond to payer communications promptly and accurately
Collaborate with revenue operations teams to ensure seamless processes
Partner with insurance counselors, social workers, and facility administrators
Identify process changes and continuous improvement opportunities
Maintain current patient account information
Maintain confidentiality of company and patient information under HIPAA and DaVita policies
Attend team meetings, phone conferences, and training as needed

Requirements

What you’ll need

High school diploma or equivalent
Basic computer skills
Proficiency in MS Word, Excel, and Outlook
No previous healthcare experience required
Ability to accommodate PST hours
Excellent critical thinking and problem-solving skills
Strong communication and interpersonal skills
Ability to adapt quickly and demonstrate resiliency
Ability to take ownership of a book of business and work through a queue
Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies
Ability to work overtime as needed
Ability to attend team meetings, phone conferences, and training as needed
Ability to follow teammate guidelines, employment policies, and department or company procedures

Benefits

Comp & perks

Flexible scheduling
Fun and positive work environment
Competitive “pay for performance” pay structure
Generous PTO and comprehensive benefits package
Medical, dental, and vision coverage
401(k) match
Paid time off and PTO cash out
Family resources
EAP counseling sessions
Headspace® access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses
Training provided by DaVita