Revenue Specialist I

DaVita Kidney Care

. Perform revenue operations duties related to medical insurance collections, credits, or setting patient insurance coverage .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in revenue operations related to medical insurance collections and patient account management while maintaining confidentiality in accordance with HIPAA regulations. Strong communication and problem-solving skills are essential for collaborating with teams and ensuring accurate reimbursement processes.

Highest-signal resume keywords

Medical Insurance CollectionsPatient Account ManagementHIPAA ComplianceCommunication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsPayment CollectionInsurance Information ProcessingCredit ResolutionData Entry

Soft Skills

Critical ThinkingInterpersonal SkillsAdaptabilityResiliencyInitiative

Tools & Technologies

MS WordMS ExcelMS Outlook

Industry Keywords

Patient CoveragePayer CommunicationsContinuous ImprovementConfidentialityDaVita Culture

About the role

Key responsibilities & impact

Perform revenue operations duties related to medical insurance collections, credits, or setting patient insurance coverage
Process patient insurance information through intake
Collect payments on outstanding patient balances
Resolve credits for payer overpayments and issue refunds
Communicate with insurance payers to ensure proper patient coverage and timely, accurate reimbursement for dialysis services
Respond timely and accurately to payer communications
Collaborate with revenue operations teams to ensure seamless processes
Partner with insurance counselors, social workers, and facility administrators
Identify process changes and continuous improvement opportunities
Maintain current patient account information
Protect confidential company and patient information
Attend team meetings, phone conferences, and training as needed
Follow teammate guidelines, employment policies, and department or company procedures

Requirements

What you’ll need

No previous healthcare experience is required
Excellent critical thinking and problem-solving skills
Strong communication and interpersonal skills
Ability to adapt quickly and demonstrate resiliency
Drive and initiative to work through an assigned queue/book of business
Understanding and embracing DaVita culture
High school diploma or equivalent
Basic computer skills
Proficiency in MS Word, Excel, and Outlook
Must maintain confidentiality in accordance with HIPAA regulations and DaVita policies
May be required to work overtime as needed

Benefits

Comp & perks

Flexible scheduling
Fun and positive work environment
Competitive “pay for performance” pay structure
Generous PTO and comprehensive benefits package
Medical, dental, and vision coverage
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Access to Headspace®
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through StarLearning
Performance-based rewards
Benefits eligibility beginning on the first day of the month following or coinciding with one month of continuous employment