Revenue Specialist I

DaVita Kidney Care

. Process patient insurance information through the patient intake process .

Posted 9/15/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing patient insurance information and managing medical insurance collections while maintaining confidentiality in accordance with HIPAA regulations. Strong communication and problem-solving skills are essential for collaborating with revenue operations teams and ensuring accurate reimbursement for services.

Highest-signal resume keywords

Patient Insurance ProcessingMedical Insurance CollectionsHIPAA ComplianceCritical ThinkingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Computer SkillsMS WordMS ExcelMS Outlook

Soft Skills

Problem-Solving SkillsInterpersonal SkillsAdaptabilityResiliencyInitiative

Industry Keywords

Revenue OperationsPatient Intake ProcessInsurance CoveragePayer CommunicationsConfidentiality

About the role

Key responsibilities & impact

Process patient insurance information through the patient intake process
Collect payments on outstanding patient balances
Resolve credits when payer overpayments require refunds
Perform revenue operations duties involving medical insurance collections, credits, or setting patient insurance coverage
Communicate with insurance payers to ensure proper patient insurance coverage and timely, accurate reimbursement for dialysis services
Respond promptly and accurately to payer communications
Collaborate with revenue operations teams to ensure seamless processes
Partner with insurance counselors, social workers, and facility administrators to maintain timely and accurate insurance information
Identify process changes and continuous improvement opportunities
Maintain current patient account information
Maintain confidentiality of company and patient information under HIPAA and DaVita policies
Attend meetings, phone conferences, and training as needed

Requirements

What you’ll need

High school diploma or equivalent
Basic computer skills
Proficiency in MS Word, Excel, and Outlook
No previous healthcare experience is required
Excellent critical thinking and problem-solving skills
Strong communication and interpersonal skills
Ability to adapt quickly and demonstrate resiliency
Drive and initiative to work through an assigned queue/book of business
Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies
Ability to work overtime as needed
Ability to attend team meetings, phone conferences, and training as needed
Ability to follow teammate guidelines, employment policies, and department or company procedures

Benefits

Comp & perks

Flexible scheduling
Fun and positive work environment
Competitive “pay for performance” pay structure
Generous PTO and comprehensive benefits package
Medical, dental, and vision coverage
401(k) match
PTO cash out
Family resources
EAP counseling sessions
Access to Headspace®
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
Performance-based rewards
Flexible scheduling
Full-time, permanent employment