Supervisor, IKC Operations

DaVita Kidney Care

. Directly supervise a team of Care Coordinators and their day-to-day operations .

Posted 10/8/2026full-timeRemote • Nevada • United StatesJuniorMid-Level💰 $57,784 - $76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and supervisory skills, effectively managing a team of Care Coordinators while fostering professional growth and maintaining compliance with regulations. Proficient in communication, training, and performance evaluation to enhance team productivity and morale.

Highest-signal resume keywords

Supervisory ExperienceTeam LeadershipExcellent Communication SkillsProficiency in MS Office SuiteConfidentiality Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supervisory ExperiencePerformance EvaluationTraining and DevelopmentData CollectionWage and Hour Law Compliance

Soft Skills

Interpersonal SkillsCoachingMentoringOrganizational SkillsSound Discretion

Tools & Technologies

MS WordMS ExcelMS PowerPointMS Outlook

Industry Keywords

Care CoordinationEmployee RelationsTeam Workflow ManagementConfidential Information HandlingPerformance Management

About the role

Key responsibilities & impact

Directly supervise a team of Care Coordinators and their day-to-day operations
Provide leadership, onboarding, training, coaching, and development to direct reports
Foster a positive, fulfilling work environment
Support Regional Care Coordinators and encourage professional growth
Communicate job expectations and parameters to direct reports
Manage hiring, promotion, performance, disciplinary actions, and termination activities
Organize, monitor, evaluate, and manage team and individual workflow
Partner with People Services on employee relations issues
Facilitate coaching, mentoring, and training
Complete teammate evaluations and establish quarterly and annual goals
Collaborate with direct reports and upper management on professional development goals
Follow teammate guidelines, employment policies, and company procedures
Apply wage and hour laws and federal, state, and local regulations
Create informational decks and spreadsheets; lead team meetings and present to upper management
Conduct recurring one-to-ones with direct reports
Maintain confidentiality and integrity of medical and operations records
Comply with data collection and auditing activities
Review and approve time for non-exempt direct reports
Track overtime, attendance, and PTO
Conduct formal ad hoc training

Requirements

What you’ll need

High School Diploma
Minimum 2 years supervisory experience, leading a team
Excellent communication and interpersonal skills
Intermediate computer skills
Proficiency in MS Word, Excel, PowerPoint, and Outlook
Ability to handle and maintain confidential information and/or issues using sound discretion and judgement
Willingness to travel
Bachelor’s Degree preferred

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Headspace® access
Backup child and elder care
Maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s StarLearning online training platform