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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, including the development and implementation of treatment plans and coordination of care for diverse patient populations. Proficient in utilizing electronic health records and community resources to enhance patient outcomes and ensure continuity of care.
Highest-signal resume keywords
Registered Nurse LicenseCertified Case Manager (CCM)Case Management StrategiesHealth Needs AssessmentPatient Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementTreatment Plan DevelopmentPatient Care CoordinationHealth Care InstructionClinical GuidelinesPatient Assessment ToolsElectronic Health RecordsCare Outcome MeasuresTelephonic Case ManagementCommunity Resource Integration
Soft Skills
CommunicationCollaborationPatient AdvocacyProblem SolvingInterpersonal Skills
Certifications & Qualifications
Basic Life Support CertificationCertified Disability Management Specialist (CDMS)Certified Rehabilitation Registered Nurse (CRRN)Certified Occupational Health Nurse (COHN)Certified Occupational Health Nurse-Specialist (COHN-S)Advanced Certification in Continuity of Care (ACCC)Certified Rehabilitation Counselor (CRC)Nurse Case Manager (RN-NCM)Care Manager Certified (CMC)
Industry Keywords
Continuity of CareMilitary Treatment FacilitiesActive-Duty Service MembersHealthcare AccessUtilization ManagementPsychosocial ConcernsCommunity AgenciesPatient ChartsSOP Duty LimitationsSafety Procedures
About the role
Key responsibilities & impact- Manage continuity of care for beneficiary populations supported through the Virtual Medical Center
- Conduct comprehensive health-needs assessments for Active-Duty Service Members and develop plans of care
- Coordinate with patients, families, physicians, healthcare providers, payers, and community resources
- Facilitate communication and coordination among healthcare team members
- Educate patients and healthcare teams about case management, treatment options, community resources, insurance benefits, and psychosocial concerns
- Coordinate follow-up consultations and care services for Service Members
- Identify case-management processes, systems, practice metrics, and care-outcome measures
- Screen potential case-management clients for appropriateness and benefits
- Develop and implement inpatient, outpatient, onsite, and telephonic case-management strategies
- Create case-management tools including patient-identification and assessment tools, clinical guidelines, algorithms, software, and community-resource databases
- Integrate case management with utilization management and social-work case management
- Maintain liaison with community agencies, Military Treatment Facilities, and organizations
- Collect and document patient-care data in electronic health records
- Develop treatment plans covering preventive, therapeutic, rehabilitative, psychosocial, and clinical interventions
- Ensure treatment-plan implementation and post-discharge follow-up
- Provide health-care instruction based on patient and caregiver learning needs
- Identify healthcare access and utilization problems and recommend alternatives
- Update patient charts within 72 business hours after appointments, or by close of business for high-visibility or higher-acuity patients
Requirements
What you’ll need- Baccalaureate Degree of Nursing from a college or university accredited by ACEN, CCNE, or as otherwise outlined in the PWS
- One year of experience in nursing after graduation
- Current, full, active, and unrestricted license to practice as a Registered Nurse
- Basic Life Support certification
- One of the following certifications: Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Certified Rehabilitation Registered Nurse (CRRN), Certified Occupational Health Nurse (COHN), Certified Occupational Health Nurse-Specialist (COHN-S), Advanced Certification in Continuity of Care (ACCC), Certified Rehabilitation Counselor (CRC), Nurse Case Manager (RN-NCM), or Care Manager Certified (CMC)
- Work Monday–Friday on a 9-hour shift with one-hour lunch break during specified CST hours
- Ability to perform the same clinical duties as a military or Government civil service nurse of similar experience assigned to the same unit
- Ability to follow SOP duty limitations, weapons access assessments, and safety and notification procedures
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) program with employer match
- Paid vacation and sick leave
- Employer-paid basic life and AD&D insurance
- Employee Assistance Program
- Flexible work environment
- Critical illness coverage
- Accident insurance
- Identity theft coverage
- Pet insurance
- Equal Opportunity/VEVRAA federal contractor protections