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IT Manager
Daymark Health. Design, implement, and maintain IT infrastructure, including hardware, networks, endpoint management, identity and access management, and core business systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT infrastructure management, including endpoint management, identity and access management, and IT security practices, while ensuring compliance with HIPAA and SOC2 standards. Capable of developing and enforcing IT policies and procedures in a regulated healthcare environment.
Highest-signal resume keywords
IT Infrastructure ManagementHIPAA ComplianceEndpoint ManagementIT Security Best PracticesHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationNetwork ManagementIdentity and Access ManagementDisaster Recovery PlanningCybersecurity ManagementTechnical DocumentationRemote TroubleshootingData ProtectionEHR SystemsIncident Response
Soft Skills
Strong Communication SkillsCollaboration with LeadershipProblem-Solving
Industry Keywords
Regulated IndustryClinical TechnologyMulti-Site WorkforceStartup Environment
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Design, implement, and maintain IT infrastructure, including hardware, networks, endpoint management, identity and access management, and core business systems
- Partner with Clinical Operations, Product, People, and Market Operations leadership to translate field technology needs into scalable IT solutions
- Evaluate, implement, and manage IT support partners and vendors
- Provide hands-on support for hardware, software, network, and access issues through remote troubleshooting and, when needed, in-person support at regional offices
- Own and improve IT security practices, including endpoint security, access controls, and data protection
- Manage HIPAA compliance, SOC2 audits, disaster recovery plans, and cybersecurity and response management
- Build and run documented provisioning and de-provisioning processes for equipment, systems access, and accounts
- Develop, document, and enforce IT policies and procedures, including acceptable use, data handling, and incident response
Requirements
What you’ll need- 5+ years of experience in IT management, systems administration, or a related technical role, including experience supporting both corporate environments and a multi-site or field-based workforce
- Experience working in a highly regulated industry is required; healthcare experience, including HIPAA-regulated environments, EHR systems, or clinical technology, is strongly preferred
- Strong working knowledge of endpoint management, networking fundamentals, identity and access management, and IT security best practices
- Comfortable creating IT processes, policies, and documentation from scratch in a startup environment
- Willing to travel periodically to support regional care teams in person as needed
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical colleagues
- Understanding that reliable, secure technology supports the mission of transforming cancer care