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Per Diem Registered Nurse, On-Call
Daymark Health. Answer inbound calls from patients and caregivers after hours .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in oncology nursing with a focus on patient communication, triage, and remote support. Proficient in EHR documentation and maintaining HIPAA compliance while providing compassionate care to cancer patients.
Highest-signal resume keywords
Registered Nurse LicenseOncology ExperienceEHR ProficiencyNurse Advice Line ExperienceBasic Life Support Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Nursing ExperiencePatient TriageTelephone NavigationRecord ReviewDocumentation Standards
Soft Skills
Clear Telephone PresenceStructured CommunicationCompassionate CareDependabilityTimely Responsiveness
Tools & Technologies
Google SuiteSlackZoomCloud-Based Phone Platforms
Certifications & Qualifications
Basic Life Support Certification
Industry Keywords
HIPAA CompliancePatient Health InformationNurse Licensure CompactCancer Patient SupportDaymark Policies
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Answer inbound calls from patients and caregivers after hours
- Listen to patient concerns, review relevant record context, and use established pathways and protocols to guide next steps
- Provide actionable at-home guidance, connect patients with treating oncology practices, or escalate care as appropriate
- Document each contact in the EHR
- Communicate open items through team channels
- Follow Daymark’s policies, procedures, and documentation standards
- Maintain confidentiality of patient health information in accordance with HIPAA
- Provide clean handoffs of after-hours contacts to the patient’s care team
Requirements
What you’ll need- An active, unrestricted Registered Nurse license with multi-state (Nurse Licensure Compact) privileges is required
- Current licensure in additional non-compact states (e.g., California, Michigan, New York, etc.) is preferred
- Minimum of 3 years of nursing experience
- Oncology experience required
- Experience on a nurse advice line, in telephone navigation or triage, or in remote patient support is strongly preferred
- Ability to understand a patient’s concern through conversation and record review
- Warm, clear telephone presence with patients and caregivers
- Structured communication when coordinating with providers or handing off to the care team
- Ability to handle calls independently, following clear protocols and escalation paths
- Proficiency with EHR systems
- Comfort with Google Suite, Slack, Zoom, and cloud-based phone platforms
- Commitment to supporting cancer patients with dignity and compassion
- Dependable availability during scheduled on-call weeks and timely responsiveness to patient calls
- Basic Life Support (BLS) certification required by start date
- Compliance with Daymark's Employee Vaccination and Testing policy required by start date
Benefits
Comp & perks- Per diem employees are not eligible for benefits unless otherwise specified by organizational policy
- Daymark may sponsor additional state licensure for this role