Access Specialist I

Dayton Children's Hospital

. Provide customer-service coverage for patient access .

Posted 10/20/2026full-timeDayton • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and customer service within a healthcare setting, ensuring efficient appointment scheduling, insurance verification, and financial transactions while maintaining high levels of patient satisfaction.

Highest-signal resume keywords

Customer Service ExperiencePatient RegistrationInsurance VerificationData EntryHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingTranscribing OrdersCollecting PaymentsProcessing Patient ReferralsFiling Protected Health Information

Soft Skills

Maintaining Patient RelationsCustomer Satisfaction

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient AccessHealthcareFinancial OutcomesProtected Health InformationPatient Services

About the role

Key responsibilities & impact

Provide customer-service coverage for patient access
Support successful financial outcomes of patient services
Schedule appointments
Register patients
Transcribe orders
Verify insurance
Provide telephone coverage
Perform data entry
File protected health information (PHI)
Process patient referrals
Collect payments
Maintain patient relations and customer satisfaction
Support Dayton Children’s Hospital financial solvency
Rotate between Main Campus, Child Health Pavilion, and the Hope Center
Work every 10th Saturday

Requirements

What you’ll need

High school diploma or GED required
Customer service (front desk/patient facing) experience
Healthcare experience preferred

Benefits

Comp & perks

Full-time schedule
40 hours per week