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Kids Express and Urgent Care Tech
Dayton Children's Hospital. Support nurses, nurse practitioners, and physicians in delivering patient care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care support, including compliance with confidentiality and privacy standards, and effective communication with healthcare professionals. Capable of adapting to varying patient needs and staffing requirements across multiple urgent care locations.
Highest-signal resume keywords
CMA CertificationElectronic Medical Record (EMR) DocumentationHealthcare ExperienceCustomer Service ExperienceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care SupportDocumentation in EMRMedical Assistant TrainingUnderstanding of Confidentiality StandardsCompliance with Safety Management Policies
Soft Skills
Willingness to Accept Delegated TasksAbility to Ask QuestionsAdaptability to Census FluctuationsPromoting Patient and Family Centered Experience
Certifications & Qualifications
CMA Certification
Industry Keywords
Urgent CarePatient Information ManagementHealthcare CompliancePatient ExperienceStaffing Gaps
About the role
Key responsibilities & impact- Support nurses, nurse practitioners, and physicians in delivering patient care
- Provide care appropriate to each patient's development level
- Accept delegated tasks and report relevant patient information
- Handle patient information according to confidentiality and privacy standards
- Comply with hospital safety management policies
- Promote a patient and family centered experience
- Adapt to census fluctuations and evolving needs of internal and external customers
- Work within West Dayton Urgent Care operating hours of 12p–8p seven days a week
- Complete required training at Main Campus, Huber Heights Urgent Care, and various Kids Express locations
- Fill shifts at various urgent care and Kids Express locations based on staffing gaps
Requirements
What you’ll need- GED or High School diploma is required
- 1 year experience preferred for medical assistants
- 1 year of customer service experience
- 1 year of healthcare experience
- Experience documenting in an electronic medical record (EMR)
- CMA certification is required to work to the full scope of practice at Kids Express and Urgent Care locations
- Medical Assistant training may be required by the manager to fulfill job responsibilities at certain locations
- Strong communication skills
- Willingness to accept delegated tasks
- Ability to ask questions and report relevant patient information appropriately
- Understanding of confidentiality and privacy standards
- Ability to comply with hospital safety management policies
- Ability to work every third weekend
- Ability to train at Main Campus, Huber Heights Urgent Care, and various Kids Express locations
- Ability to work shifts at various urgent care and Kids Express locations based on staffing gaps
Benefits
Comp & perks- Patient and family centered experience
- Hazard-free work environment and hospital safety management policies
- Part-time schedule