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Patient Account Specialist
Dayton Children's Hospital. Perform all billing and collection activity with insurance carriers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare billing and patient financial services, with a strong focus on billing accuracy, compliance with regulations, and effective communication with patients and payers.
Highest-signal resume keywords
Healthcare BillingPatient Financial ServicesBilling AccuracyAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BillingCollection ActivityPayment Accuracy ReviewAccount CorrectionsClaims Follow-UpPayer Billing RequirementsAccounts Receivable StrategiesEPIC Work Queues ManagementCompliance RequirementsDenial Analysis
Soft Skills
Interpersonal SkillsOrganizational SkillsTime-Management SkillsProblem-Solving SkillsTactful Communication
Industry Keywords
Insurance CarriersThird-Party PayersPayer TrendsFinancial ServicesHealthcare Regulations
About the role
Key responsibilities & impact- Perform all billing and collection activity with insurance carriers
- Research and contact patients, guarantors, insurance companies, and other third-party payers
- Bill accounts and review payment accuracy
- Conduct financial, clinical, or demographic account corrections
- Coordinate with service providers and payers
- Analyze denied payments and follow up on claims in a timely manner
- Filter and sort EPIC work queues to support effective accounts receivable strategies
- Stay current on payer billing requirements
- Maintain billing accuracy and ensure compliant claims billing
- Track and communicate payer trends to the supervisor and manager
Requirements
What you’ll need- High school diploma required
- Minimum of 1 year of experience in patient financial services or healthcare billing
- Strong communication and interpersonal skills
- Ability to work tactfully with patients, staff, and interdepartmental customers
- Strong analytical and problem-solving skills
- Knowledge of healthcare billing regulations and compliance requirements
- Excellent organizational and time-management skills