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DCC plc

Retail Customer Service Assistant

DCC plc

. Deliver friendly, professional and helpful customer service.

Posted 9/21/2026full-timeEbbw Vale • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to delivering exceptional customer service while ensuring compliance with health and safety standards. Capable of maintaining high presentation standards and supporting efficient store operations.

Highest-signal resume keywords
Customer ServiceCommunication SkillsInterpersonal SkillsTeam CollaborationRetail Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Positive AttitudeReliableHardworkingWillingness to Learn
Industry Keywords
Health ComplianceSafety ProceduresStore PresentationCustomer TransactionsStock Replenishment

About the role

Key responsibilities & impact
  • Deliver friendly, professional and helpful customer service.
  • Process customer transactions accurately and efficiently at the till.
  • Replenish stock and maintain high store presentation standards.
  • Ensure compliance with health, safety and company procedures.
  • Support the smooth day-to-day operation of both the forecourt and store.
  • Contribute to a safe, welcoming and efficient environment for customers and colleagues.

Requirements

What you’ll need
  • A passion for customer service and helping people.
  • A positive, reliable and hardworking attitude.
  • Strong communication and interpersonal skills.
  • A willingness to learn, develop and take on new challenges.
  • The ability to work effectively as part of a team.
  • Retail experience is desirable but not essential.
  • Applicants must be aged 18 or over due to licensing regulations and lone working requirements.

Benefits

Comp & perks
  • Simply Health plan, including dental, physiotherapy, remote GP access and more.
  • Staff discount scheme.
  • Company pension.
  • Life assurance of up to 4x annual salary.
  • Access to development opportunities through our Retail Academy.
  • The opportunity to build a rewarding career within a growing national business.
  • Full training will be provided.