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DCC plc

Retail Customer Service Assistant

DCC plc

. Deliver friendly, professional and helpful customer service .

Posted 11/9/2026part-timeKirkintilloch • United KingdomMid-LevelSenior💰 £13 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to customer service, ensuring a friendly and professional environment while adhering to health and safety compliance. Capable of efficiently processing transactions and maintaining store presentation standards.

Highest-signal resume keywords
Customer ServiceCommunication SkillsTeam CollaborationReliabilityRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Positive AttitudeInterpersonal SkillsWillingness to LearnHardworking
Industry Keywords
Health ComplianceSafety ProceduresStore PresentationCustomer TransactionsShift Work

About the role

Key responsibilities & impact
  • Deliver friendly, professional and helpful customer service
  • Process customer transactions accurately and efficiently at the till
  • Replenish stock and maintain high store presentation standards
  • Ensure compliance with health, safety and company procedures
  • Support the smooth day-to-day operation of the forecourt and convenience store
  • Contribute to a safe, welcoming and efficient environment for customers and colleagues

Requirements

What you’ll need
  • Passion for customer service and helping people
  • Positive, reliable and hardworking attitude
  • Strong communication and interpersonal skills
  • Willingness to learn, develop and take on new challenges
  • Ability to work effectively as part of a team
  • Applicants must be aged 18 or over due to licensing regulations and lone working requirements
  • Retail experience is desirable but not essential
  • Must work 12 hours per week
  • Must be available for shift work: Early 0545–1200, Mid 1200–1800, Late 1800–0015

Benefits

Comp & perks
  • Simply Health plan, including dental, physiotherapy, remote GP access and more
  • Staff discount scheme
  • Company pension
  • Life assurance of up to 4x annual salary
  • Access to development opportunities through the Retail Academy
  • Opportunity to build a rewarding career within a growing national business
  • Full training provided