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DCC plc

Retail Customer Service Assistant

DCC plc

. Deliver friendly, professional and helpful customer service .

Posted 9/15/2026full-timeWitton Gilbert • United KingdomMid-LevelSenior💰 £13 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to customer service excellence, ensuring compliance with health and safety standards while maintaining a welcoming store environment. Capable of supporting daily operations and contributing to team success.

Highest-signal resume keywords
Customer ServiceCommunication SkillsTeam CollaborationHealth and Safety ComplianceRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Positive AttitudeReliabilityWork EthicInterpersonal SkillsWillingness to Learn
Certifications & Qualifications
Age 18 or Over
Industry Keywords
Customer TransactionsStock ReplenishmentStore PresentationDay-to-Day OperationsForecourt Management

About the role

Key responsibilities & impact
  • Deliver friendly, professional and helpful customer service
  • Process customer transactions accurately and efficiently at the till
  • Replenish stock and maintain high store presentation standards
  • Ensure compliance with health, safety and company procedures
  • Support the smooth day-to-day operation of the forecourt and store
  • Contribute to a safe, welcoming and efficient environment for customers and colleagues

Requirements

What you’ll need
  • Passion for customer service and helping people
  • Positive, reliable and hardworking attitude
  • Strong communication and interpersonal skills
  • Willingness to learn, develop and take on new challenges
  • Ability to work effectively as part of a team
  • Applicants must be aged 18 or over due to licensing regulations and lone working requirements
  • Retail experience is desirable but not essential

Benefits

Comp & perks
  • Simply Health plan, including dental, physiotherapy, remote GP access and more
  • Staff discount scheme
  • Company pension
  • Life assurance of up to 4x annual salary
  • Access to development opportunities through the Retail Academy
  • Opportunity to build a rewarding career within a growing national business
  • Full training provided