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DCC plc

Retail Customer Service Assistant

DCC plc

. Deliver friendly, professional and helpful customer service .

Posted 9/15/2026full-timeGlasgow • United KingdomMid-LevelSenior💰 £13 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to delivering exceptional customer service while ensuring compliance with health and safety standards. Capable of maintaining high presentation standards and supporting efficient store operations.

Highest-signal resume keywords
Customer ServiceCommunication SkillsTeam CollaborationReliabilityRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Positive AttitudeInterpersonal SkillsWillingness to LearnHardworking
Industry Keywords
Health ComplianceSafety ProceduresStore PresentationCustomer TransactionsRetail Operations

About the role

Key responsibilities & impact
  • Deliver friendly, professional and helpful customer service
  • Process customer transactions accurately and efficiently at the till
  • Replenish stock and maintain high store presentation standards
  • Ensure compliance with health, safety and company procedures
  • Support the smooth day-to-day operation of the forecourt and store
  • Contribute to a safe, welcoming and efficient environment for customers and colleagues

Requirements

What you’ll need
  • Passion for customer service and helping people
  • Positive, reliable and hardworking attitude
  • Strong communication and interpersonal skills
  • Willingness to learn, develop and take on new challenges
  • Ability to work effectively as part of a team
  • Applicants must be aged 18 or over due to licensing regulations and lone working requirements
  • Retail experience is desirable but not essential
  • Ability to work 12 hours per week

Benefits

Comp & perks
  • Simply Health plan, including dental, physiotherapy, remote GP access and more
  • Staff discount scheme
  • Company pension
  • Life assurance of up to 4x annual salary
  • Access to development opportunities through our Retail Academy
  • Full training will be provided