Technical Trainer, Warehouse Software – Automation

DCS - Designed Conveyor Systems

. Train Operations teams on overall system components and functions .

Posted 11/2/2026full-timeRemote • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training operations teams on automated conveyor and PLC control systems, with a strong focus on developing effective training materials and delivering customer training. Proficient in managing training schedules and adapting to customer needs while maintaining high standards of customer service.

Highest-signal resume keywords

Automated Conveyor SystemsPLC Control SystemsTraining DevelopmentCustomer ServiceTechnical Documentation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software FunctionalitySystem NavigationOperating WorkflowsTroubleshootingElectrical Systems KnowledgeTraining PlansUser GuidesTraining SchedulesTask-Based InstructionSoftware Interfaces

Soft Skills

CommunicationCollaborationAdaptabilityCustomer EngagementFeedback Utilization

Tools & Technologies

DatumWarehouse Execution System (WES)Automated SystemsVendor Training Coordination

Industry Keywords

Training OperationsSystem ComponentsKnowledge GapsService ChargesTravel Requirements

About the role

Key responsibilities & impact

Train Operations teams on overall system components and functions
Build manuals and presentations to support system training
Develop and deliver customer training on Datum, the warehouse execution system (WES), including software functionality, system navigation, operating workflows, and troubleshooting
Explain how Datum works with automated conveyor and PLC control systems
Use technical documentation and operating instructions to build training plans and user guides
Coordinate vendor-led software and systems training during projects
Collect and organize documentation to support customer learning
Communicate with Maintenance and Operations teams to align training with customer needs and contract obligations
Maintain records of completed customer training
Use participant feedback to identify knowledge gaps and improve training
Sell and schedule additional software and systems training, determine service charges, and coordinate billing
Travel to customer and vendor locations to deliver and receive software and systems training

Requirements

What you’ll need

At least two years of experience working with fully automated conveyor and PLC control systems
Experience with software interfaces used to operate, monitor, and troubleshoot automated conveyor and PLC control systems
Working knowledge of high- and low-voltage electrical systems
Understanding of how software and controls interact with conveyor equipment
Ability to plan and manage software and systems training schedules with clear learning objectives and task-based instruction
Ability to explain technical software and systems concepts clearly and demonstrate workflows
Strong customer service skills
Ability to collaborate with customers, vendors, and teammates
Ability to manage competing priorities and adapt training plans to changing schedules, customer needs, and system requirements
Willingness to travel up to 50% (30% typical)

Benefits

Comp & perks

Flexible PTO
Flexible work environment and autonomy
Casual work environment
Snack wall
Community outreach opportunities
Company events
Family-like culture
Darts and recreational activities