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Decagon

Strategic Account Director

Decagon

. Develop a strategy to break into and close key strategic logos for Decagon .

Posted 9/28/2026full-timeSão Paulo • United StatesLead💰 $320,000 - $360,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic sales and account management, with a strong focus on consultative selling and relationship building. Proven ability to grow revenue through understanding customer needs and delivering tailored solutions.

Highest-signal resume keywords
Strategic Sales ExperienceConsultative Selling ApproachRevenue Growth ExpertiseC-Suite CommunicationAccount Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Enterprise SalesAccount ManagementRevenue ForecastingPipeline ReportingBusiness Expansion
Soft Skills
Excellent CommunicationPresentation SkillsNegotiation SkillsBusiness AcumenStakeholder Management
Tools & Technologies
AI SoftwareCustomer Support Software
Industry Keywords
Strategic LogosCustomer OrganizationTailored SolutionsIndustry TrendsCross-Functional Initiatives

About the role

Key responsibilities & impact
  • Develop a strategy to break into and close key strategic logos for Decagon
  • Develop deep, trusted relationships with key stakeholders at all levels of the customer organization
  • Understand customers' businesses, challenges, and strategic priorities to uncover expansion opportunities
  • Collaborate with founders, deployment strategists, engineering, and other internal teams to deliver tailored solutions
  • Forecast and accurately report on pipeline and revenue
  • Develop and execute account plans for strategic deals
  • Provide feedback and insights to product and leadership teams to influence the roadmap
  • Maintain expert-level knowledge of the company's products, services, and industry trends
  • Expect moderate travel

Requirements

What you’ll need
  • 7+ years of experience in strategic or enterprise sales
  • Proven track record of growing revenue and expanding business with large, complex accounts
  • Excellent communication, presentation, and negotiation skills
  • Strong business acumen and ability to speak the language of the C-suite
  • Consultative selling approach with a focus on value-based solutions
  • Ability to manage multiple stakeholders and cross-functional initiatives
  • Bachelor's degree or equivalent work experience
  • Previous experience selling AI or customer support/experience software is advantageous
  • Ability to work in the United States is addressed in the application requirements
  • Moderate travel expected

Benefits

Comp & perks
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
  • Equity
  • Commission