Business Analyst – Watch Officer

DecisionPoint Corporation

. Provide operational, technical, and scientific subject matter expertise supporting CDC public health emergency response requirements .

Posted 9/18/2026part-timeAtlanta • United StatesJuniorMid-Level💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in public health emergency response, operational coordination, and effective communication within an Emergency Operations Center. Proficient in triage support, documentation, and adherence to protocols while maintaining a strong sense of urgency and attention to detail.

Highest-signal resume keywords

Public Health ExpertiseEmergency Operations Center ExperienceMicrosoft Office ProficiencyOperational CommunicationTriage Protocol Adherence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Public HealthEmergency Operations CenterTriage SupportDocumentationProtocol Adherence

Soft Skills

Interpersonal CommunicationOrganizational SkillsProactive Problem-SolvingAttention to DetailMultitasking

Tools & Technologies

EOC Database Support SystemMicrosoft WordMicrosoft PowerPointMicrosoft ExcelOutlook Mail

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Emergency ResponseOperational StrategySOPsResponse Task ForcesShift Change Log

About the role

Key responsibilities & impact

Provide operational, technical, and scientific subject matter expertise supporting CDC public health emergency response requirements
Support 24/7 Emergency Operations Center staff
Serve as communication liaison between the EOC, supported CDC Centers, Institutes and Offices, federal agencies, health officials, and the public
Screen and triage response-related calls and transfer them to appropriate subject matter experts
Receive, assess, and report response-related information according to SOPs and protocols
Use the EOC Database Support System (EDSS) for triage support and response protocol guidance
Document response-related calls in CDC systems, including caller, call type, and actions taken
Receive and distribute response-related reports to internal and external partners
Triage Requests for Information, Assistance, or Resources
Follow up on critical actions as action officer for the Duty Officer and/or Senior Operations Officer
Track critical actions for monthly reports
Coordinate with response task forces and teams to meet support requirements
Update triage protocols and procedures with the Duty Officer when required
Maintain a Shift Change Log and participate in shift change briefings

Requirements

What you’ll need

Junior (BA/BS in Public Health, or similar, with 2+ years work experience, or 4+ years work experience in an Emergency Operations Center environment)
0–2 years of Operations Center experience required
Ability to obtain a Public Trust Clearance
Expertise in Microsoft Office (Word, PowerPoint, Excel and Outlook Mail)
Ability to effectively communicate needs at all briefings to assist with operational strategy
Ability to follow precise protocols for disseminating information to callers
Ability to identify gaps in existing resources
Ability to multitask in emergency situations
Flexibility with a strong sense of urgency
Interpersonal communication, including telephone, email, and business etiquette
Strong proofreading skills and attention to detail
Strong organizational skills
Ability to follow protocols and procedures set forth by provided instructions
Proactive problem-solving and ability to address issues through proper channels and within existing parameters