FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Configuration Support Specialist, Junior
DecisionPoint Corporation. Support the establishment and maintenance of approved enterprise configuration baselines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuration management processes, including maintaining configuration-item records, supporting CMDB updates, and ensuring compliance with federal and DoD requirements. Proficient in collaborating with cross-functional teams and maintaining accurate documentation and evidence for configuration baselines and change records.
Highest-signal resume keywords
Configuration ManagementCMDB UpdatesChange Record MaintenanceITIL 4 Foundation CertificationMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Configuration Management ProcessesCMDB ReconciliationChange Record TrackingVersion Description PreparationTechnical Record MaintenanceConfiguration Audit SupportEvidence CollectionDocumentation ManagementConfiguration Summary PreparationDiscrepancy Identification
Soft Skills
Attention to DetailOrganizationCollaborationFollow-ThroughCommunication
Tools & Technologies
ServiceNow CMDBBMC HelixJira Service ManagementSharePointConfluenceGitHubGitLabAzure DevOpsArtifactoryNexus
Certifications & Qualifications
Active Secret ClearanceITIL 4 Foundation CertificationConfiguration Management Certification
Industry Keywords
Federal Information Technology ProgramsDepartment of DefenseConfiguration AuditsChange-Control BoardsAgileDevSecOpsRelease ManagementConfiguration BaselinesStandard Operating ProceduresEvidence Management
Tech Stack
Tools & technologiesAzureCyber SecurityServiceNow
About the role
Key responsibilities & impact- Support the establishment and maintenance of approved enterprise configuration baselines
- Maintain configuration-item records, versions, relationships, dependencies, ownership information, and status data
- Enter, update, and validate configuration information in the approved CMDB
- Reconcile CMDB records with source repositories, deployment records, inventories, and approved baselines
- Collect and organize CMDB reconciliation evidence
- Identify configuration discrepancies and route them for resolution
- Track discrepancy corrections and retain supporting evidence
- Create, update, and maintain change records with required descriptions, approvals, implementation details, affected configuration items, and completion evidence
- Support traceability from approved changes through implementation, validation, and baseline updates
- Prepare and maintain source and version descriptions for software and supporting components
- Prepare configuration summaries covering baselines, approved versions, changes, discrepancies, and open actions
- Maintain configuration logs, change logs, version histories, action trackers, and evidence repositories
- Organize build documentation, installation procedures, release information, known-defect lists, and other configuration artifacts
- Verify configuration documents follow approved templates, naming conventions, version numbers, and repository requirements
- Support configuration-control and change-control reviews
- Assist with configuration audits, release-readiness reviews, assessments, inspections, and evidence requests
- Record meeting decisions, approvals, action items, and required configuration updates
- Support release-package preparation and verify required configuration artifacts are present and correctly versioned
- Assist with operational handover by organizing configuration information, procedures, known issues, contacts, and supporting documentation
- Coordinate with developers, testers, cybersecurity personnel, infrastructure teams, operations personnel, and Government stakeholders
- Generate CMDB, change, baseline, and configuration-status reports
- Maintain records according to federal, DoD, program, records-management, and configuration-management requirements
- Protect sensitive program information and follow approved access, handling, and repository procedures
- Support continuous improvement of configuration templates, checklists, standard operating procedures, and evidence-management practices
Requirements
What you’ll need- Active Secret clearance or higher
- Bachelor’s degree in information technology, information systems, or a related field, or an equivalent permitted by the applicable labor category
- At least two years of relevant professional experience
- Experience supporting configuration baselines or configuration-item records
- Experience creating, updating, tracking, or maintaining change records
- Experience supporting CMDB updates, reconciliation, validation, or evidence collection
- Experience preparing or maintaining version descriptions and configuration summaries
- Ability to maintain accurate technical records, logs, trackers, and supporting evidence
- Ability to identify incomplete or inconsistent configuration information and coordinate corrections
- Ability to follow established configuration-management processes, standard operating procedures, templates, and approval workflows
- Proficiency with Microsoft Office applications, including Word and Excel
- Strong attention to detail, organization, documentation, and follow-through
- Ability to collaborate effectively with configuration managers, developers, testers, infrastructure personnel, operations teams, and Government stakeholders
- ITIL 4 Foundation or another relevant IT service-management certification preferred
- Entry-level configuration-management certification or formal configuration-management training preferred
- Experience supporting federal or Department of Defense information-technology programs preferred
- Experience with ServiceNow CMDB, BMC Helix, Jira Service Management, or a comparable configuration-management platform preferred
- Experience using SharePoint, Confluence, or another document and evidence repository preferred
- Experience with source-code or artifact-management platforms such as GitHub, GitLab, Azure DevOps, Artifactory, Nexus, or comparable tools preferred
- Familiarity with software configuration items, infrastructure configuration items, interfaces, dependencies, and application releases preferred
- Familiarity with change-control boards, change-advisory boards, configuration audits, or release-readiness reviews preferred
- Familiarity with Agile, DevSecOps, release-management, and secure software-development environments preferred
- Experience supporting audits, assessments, inspections, or formal evidence requests preferred
- Experience developing or maintaining templates, checklists, standard operating procedures, and process documentation preferred
Benefits
Comp & perks- Regular full-time employment
- Remote work
- Chicago-area candidates preferred
- Opportunity to support a competitive government contract bid
- Equal employment opportunity and affirmative action protections