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Endpoint Engineer – Journeyman
DecisionPoint Corporation. Develop, test, maintain, and document standardized endpoint images .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in endpoint engineering, including the development, testing, and deployment of endpoint images and application packages. Proficient in managing endpoint security, compliance, and lifecycle management while utilizing tools such as Microsoft Intune and Configuration Manager.
Highest-signal resume keywords
Endpoint EngineeringApplication PackagingVirtual Desktop Infrastructure (VDI)Microsoft IntuneSecurity Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Endpoint Image DevelopmentApplication DeploymentEndpoint ProvisioningPatching and Configuration ManagementVDI SupportPowerShell ScriptingMSI PackagingWindows AutopilotMicrosoft Defender for EndpointDISA Security Technical Implementation Guides
Soft Skills
Analytical Problem-SolvingStrong Written CommunicationVerbal Communication
Tools & Technologies
Microsoft Configuration ManagerMicrosoft Endpoint ManagerAzure Virtual DesktopVMware HorizonCitrix
Certifications & Qualifications
Microsoft 365 Certified: Endpoint Administrator AssociateCompTIA Security+ITIL v4 Foundation
Industry Keywords
Endpoint ManagementDevice ManagementCybersecurityRisk Management FrameworkFederal Endpoint Environments
Tech Stack
Tools & technologiesAzureCitrixCloudCyber SecurityVMware
About the role
Key responsibilities & impact- Develop, test, maintain, and document standardized endpoint images
- Maintain image components, operating-system settings, drivers, firmware dependencies, security baselines, required software, and deployment configurations
- Support image versioning, testing, approval, release, rollback, and retirement processes
- Validate endpoint images for functionality, compatibility, security, performance, and operational readiness
- Develop and maintain automated device-deployment task sequences, provisioning workflows, enrollment processes, and configuration profiles
- Administer endpoint-management capabilities involving Microsoft Intune, Microsoft Configuration Manager, Windows Autopilot, or comparable technologies
- Develop, test, maintain, and deploy application packages
- Package commercial, Government, and internally developed software using approved formats and standards
- Develop installation, detection, dependency, requirement, upgrade, repair, and removal logic
- Troubleshoot package failures, dependency problems, application conflicts, detection errors, and deployment issues
- Develop approved scripts and automation for provisioning, packaging, configuration, deployment, validation, and remediation
- Support patching of endpoint operating systems, applications, drivers, firmware, and management components
- Configure and maintain pilot groups, deployment rings, production waves, maintenance windows, deadlines, and exception processes
- Test updates and patches before production deployment; monitor progress, failure rates, compliance status, endpoint health, and exceptions
- Investigate failed patches and coordinate corrective actions, redeployment, rollback, or exception documentation
- Engineer and support Virtual Desktop Infrastructure capabilities, including base images, desktop pools, application delivery, user profiles, and endpoint-access policies
- Troubleshoot VDI login, profile, application, display, performance, peripheral, and connectivity problems
- Support VDI refreshes, upgrades, capacity activities, deployment, testing, and optimization
- Coordinate dependencies with virtualization, storage, network, identity, application, and cybersecurity teams
- Support endpoint deployment and refresh projects across geographically dispersed USMEPCOM locations
- Provide advanced engineering support for complex endpoint, image, application-packaging, deployment, patching, and VDI incidents
- Analyze endpoint logs, deployment status, policy results, management-platform data, and other technical evidence
- Support root-cause analysis and implement approved corrective actions for recurring endpoint incidents
- Assist with major incidents and outages involving endpoint management, software deployments, VDI, or widespread device failures
- Coordinate with Service Desk and field-support teams to improve troubleshooting, escalation, and knowledge content
- Review and remediate assigned endpoint cybersecurity findings; test and implement approved security changes through change and release procedures
- Track affected endpoint populations, deployment status, failures, exceptions, and completion results
- Provide remediation and completion evidence to Task 6 for validation
- Apply approved endpoint-security baselines and DISA Security Technical Implementation Guides
- Support endpoint compliance reporting, configuration validation, vulnerability remediation, and audit-evidence collection
- Maintain endpoint inventories, deployment records, image documentation, software-package records, patch status, VDI records, and configuration baselines
- Develop and maintain standard operating procedures, packaging instructions, test plans, deployment plans, rollback procedures, and recovery documentation
- Follow approved incident, problem, change, release, configuration, asset, security, and quality-management processes
- Provide endpoint health, deployment, patching, compliance, risk, and issue information for program reporting
Requirements
What you’ll need- Active Secret clearance or higher
- Bachelor’s degree in information technology, information systems, or a related field, or equivalent professional experience where permitted by the applicable labor category
- Minimum of six years of relevant experience in endpoint engineering, systems engineering, device management, desktop engineering, VDI engineering, or a related technical discipline
- Experience developing or maintaining enterprise endpoint images
- Experience developing, testing, and deploying application packages
- Experience supporting endpoint provisioning, deployment, patching, configuration, and lifecycle management
- Experience engineering or supporting Virtual Desktop Infrastructure
- Experience implementing assigned endpoint-security or vulnerability-remediation changes
- Experience troubleshooting complex endpoint, packaging, deployment, patching, or VDI issues
- Knowledge of controlled testing, pilot deployment, phased implementation, validation, rollback, and change-management practices
- Ability to maintain image documentation, software-package records, test plans, deployment plans, rollback procedures, and completion evidence
- Microsoft 365 Certified: Endpoint Administrator Associate certification when relevant to the assigned Microsoft 365 or Intune environment
- Ability to support after-hours maintenance, deployment windows, critical incidents, and endpoint recovery when required
- Strong written, verbal, analytical, and technical problem-solving skills
- Preferred: Experience with Microsoft Intune or Microsoft Endpoint Manager
- Preferred: Experience with Microsoft Configuration Manager or System Center Configuration Manager
- Preferred: Experience with Windows Autopilot and modern device provisioning
- Preferred: Experience with Microsoft Defender for Endpoint
- Preferred: Experience with Microsoft Entra ID and hybrid endpoint management
- Preferred: Experience with PowerShell, Microsoft Graph, or comparable endpoint-automation technologies
- Preferred: Experience packaging applications using MSI, MSIX, Win32, App-V, or comparable formats
- Preferred: Experience with VMware Horizon, Azure Virtual Desktop, Windows 365, Citrix, or another enterprise VDI platform
- Preferred: Experience supporting federal or Department of Defense endpoint environments
- Preferred: Experience applying DISA Security Technical Implementation Guides to Windows endpoints
- Preferred: Experience supporting Risk Management Framework controls, vulnerability remediation, or authorization evidence
- Preferred: Experience with endpoint analytics, compliance, configuration-management, or digital employee-experience tools
- Preferred: Experience supporting large-scale operating-system migrations, device refreshes, or endpoint-management modernization
- Preferred: CompTIA Security+ or another relevant security certification
- Preferred: ITIL v4 Foundation certification
- Preferred: Relevant Microsoft, VMware, Citrix, cloud, automation, or endpoint-management certification
Benefits
Comp & perks- Regular full-time employment
- Remote work arrangement
- Occasional after-hours maintenance, incident response, on-site support, or travel may be required
- Active Secret clearance or higher
- Microsoft 365 Certified: Endpoint Administrator Associate certification when relevant to the assigned Microsoft 365 or Intune environment