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QA Specialist – Program Quality
DecisionPoint Corporation. Support implementation, execution, maintenance, and continuous improvement of the program Quality Management Plan .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Plan implementation, software quality assurance, and testing methodologies, with a strong focus on compliance and documentation. Proficient in managing defects, conducting root-cause analyses, and collaborating with stakeholders to ensure quality deliverables.
Highest-signal resume keywords
Quality Management Plan ImplementationSoftware Quality AssuranceTest Plan DevelopmentDefect ManagementGovernment Program Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software TestingQuality ControlRegression TestingRoot-Cause AnalysisRequirements TraceabilityAcceptance Criteria DevelopmentData Quality TestingFunctional TestingIntegration TestingUser-Acceptance Testing
Soft Skills
Analytical SkillsProblem-Solving AbilitiesCommunication SkillsOrganizational SkillsAttention to Detail
Tools & Technologies
Microsoft SharePointPower PlatformServiceNowJiraAzure DevOpsPower BIAutomated Testing Tools
Certifications & Qualifications
Active Secret Clearance
Industry Keywords
Department of DefenseFederal Civilian ProgramsISO 9001CMMILean Six SigmaAgileScrumDevSecOpsITIL
Tech Stack
Tools & technologiesAzureServiceNow
About the role
Key responsibilities & impact- Support implementation, execution, maintenance, and continuous improvement of the program Quality Management Plan
- Perform quality-assurance and quality-control reviews of program deliverables, reports, workflows, forms, records, and supporting documentation
- Verify deliverables are accurate, complete, consistent, traceable to requirements, and compliant with approved standards and formats
- Develop and execute test plans, test cases, test scripts, checklists, and validation procedures for Task Order Management Portal enhancements
- Validate portal forms, workflows, automations, dashboards, notifications, permissions, data fields, calculations, and reports
- Confirm portal enhancements satisfy documented Government requirements and acceptance criteria before release
- Conduct functional, regression, integration, workflow, permissions, and data-quality testing
- Document, track, retest, and close defects, including expected and actual behavior, severity, evidence, and corrective actions
- Manage Corrective Action Requests and Preventive Action Requests through validated closure
- Perform or support root-cause analyses and verify corrective and preventive actions
- Track quality findings, owners, deadlines, remediation evidence, status, and closure decisions
- Support status reports, project meetings, Program Management Reviews, and quality-metric reporting
- Analyze defect trends, recurring quality issues, workflow failures, data discrepancies, and process-improvement opportunities
- Maintain quality records, test evidence, review logs, defect registers, corrective-action records, lessons learned, and audit trails
- Support quality reviews of transition documentation, trip reports, purchasing packages, status reports, plans, and other program artifacts
- Participate in release-readiness reviews and provide evidence-based deployment recommendations
- Coordinate testing and quality reviews with technical teams, program personnel, and Government stakeholders
- Assist with internal assessments, Government reviews, quality-surveillance activities, and audit preparation
- Capture lessons learned and recommend updates to processes, controls, templates, test suites, and quality procedures
- Protect sensitive Government, program, personnel, test, and performance information
Requirements
What you’ll need- Active Secret clearance or higher
- Bachelor’s degree in Information Technology, Information Systems, Computer Science, Quality Management, or a related field
- Minimum of 6 years of relevant professional experience
- Experience in software quality assurance, software testing, program quality, quality control, business-process testing, or a related discipline
- Experience supporting Department of Defense, federal civilian, or other Government programs
- Experience implementing or supporting a formal Quality Management Plan
- Experience reviewing contract deliverables for accuracy, completeness, consistency, traceability, and compliance
- Experience developing and executing test plans, test cases, test scripts, acceptance criteria, and regression-testing procedures
- Experience testing forms, workflows, automations, dashboards, permissions, notifications, reports, and data-quality controls
- Experience validating Microsoft SharePoint, Power Platform, ServiceNow, Jira, or comparable portal and workflow capabilities
- Experience documenting, classifying, prioritizing, tracking, retesting, and closing software defects
- Experience managing Corrective Action Requests, Preventive Action Requests, or comparable remediation workflows
- Experience performing root-cause analysis and validating corrective and preventive actions
- Experience conducting functional, regression, integration, workflow, permissions, and user-acceptance testing
- Familiarity with Agile, Scrum, DevSecOps, ITIL, or hybrid delivery environments
- Knowledge of requirements traceability, release management, configuration management, and change-control practices
- Familiarity with ISO 9001, CMMI, Lean Six Sigma, or comparable quality frameworks
- Experience using Azure DevOps, Jira, ServiceNow, Power BI, SharePoint, automated testing tools, or comparable quality-management platforms
- Strong analytical, testing, troubleshooting, and problem-solving abilities
- Excellent written and verbal communication skills
- Strong organizational, documentation, and time-management skills
- High attention to detail and commitment to objective, evidence-based quality decisions
- Ability to translate Government requirements into testable acceptance criteria
- Ability to manage multiple reviews, test cycles, defects, corrective actions, and deadlines
- Ability to communicate quality findings clearly and collaborate constructively with technical and nontechnical stakeholders
- Ability to work independently while maintaining accountability and consistent follow-through
Benefits
Comp & perks- Regular full-time employment
- Remote work arrangement
- Equal Employment Opportunity and Affirmative Action employer
- Authorization for resume consideration by subsidiaries, affiliates, and teaming partners for this and comparable positions