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Technical Product Experience Specialist
DecisionPoint Corporation. Serve as a product management and technical integration resource within the Service Design & Experience team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital product management and accessibility standards, including Section 508 and WCAG, while effectively translating user needs into actionable product requirements. Strong collaboration and documentation skills are essential for maintaining product roadmaps and ensuring compliance throughout the design and development process.
Highest-signal resume keywords
Digital Product ManagementSection 508 ComplianceWCAG Standards ExpertiseAgile MethodologiesUser Experience Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Requirements TranslationUser Research AnalysisFeature Backlog RefinementAccessibility EvaluationTechnical Integration
Soft Skills
Excellent CommunicationAttention to DetailCollaborationOrganizational SkillsAdvocacy for Inclusive Design
Tools & Technologies
CMSAPIDevSecOpsQA/Testing ToolsDesign Prototyping Tools
Certifications & Qualifications
Section 508 CertificationWCAG Certification
Industry Keywords
Service DesignUser ExperienceDigital Experience InitiativesUsability TestingInteraction Design
About the role
Key responsibilities & impact- Serve as a product management and technical integration resource within the Service Design & Experience team
- Translate experience strategy and design intent into executable digital product requirements
- Bridge experience, research, content, engagement, product, application development, architecture, data, CMS, API, DevSecOps, QA/testing, and technical activities
- Translate user research, journey maps, service-design findings, analytics, stakeholder requirements, and strategic objectives into product requirements, capabilities, user stories, acceptance criteria, and measurable experience outcomes
- Support product visioning and maintain experience-oriented product roadmaps
- Refine and prioritize feature and enhancement backlogs while maintaining traceability to user needs
- Participate in Agile planning, backlog refinement, sprint planning, design reviews, demonstrations, release planning, and retrospectives
- Establish experience acceptance criteria covering usability, accessibility, responsive behavior, interaction design, content experience, and applicable standards
- Translate prototypes, user flows, information architecture, interaction models, and design artifacts into implementation-ready requirements
- Evaluate technical feasibility, system dependencies, integration considerations, and implementation constraints
- Identify and communicate tradeoffs among user, business, mission, accessibility, technical, security, privacy, and delivery requirements
- Support design-to-engineering handoffs and maintain traceability through delivered functionality
- Participate in product demonstrations and design acceptance reviews
- Ensure Section 508 and WCAG requirements are incorporated throughout planning, design, development, testing, and release
- Collaborate with usability and QA/test teams to validate functionality, experience quality, accessibility, and conformance
- Use feedback, usability findings, analytics, performance measures, and support insights to identify optimization opportunities
- Maintain product and experience documentation
- Provide the Strategic Design and Experience Lead with assessments of product status, experience risks, unresolved decisions, and issues requiring direction
Requirements
What you’ll need- Active Secret clearance or higher
- Bachelor’s degree in Graphic Design, Visual Communications, Digital Arts, or a related field
- Minimum of 5 years of experience supporting digital product management, product design, UX, service design, or digital experience initiatives
- Experience translating user and business needs into requirements for technical delivery
- Experience applying Section 508 and WCAG standards to digital experiences
- Experience integrating accessibility early in design and development workflows
- Expertise in Section 508 and WCAG accessibility standards
- Knowledge of inclusive and accessible design methodologies
- Ability to evaluate designs, interfaces, and content for accessibility
- Strong documentation and guidance development skills
- Experience working directly with software development, engineering, architecture, QA/testing, or DevSecOps teams in Agile or iterative digital delivery environments
- Required Section 508 or WCAG certification
- Strong advocacy for inclusive and accessible design
- Excellent written and verbal communication abilities
- Attention to detail and compliance accuracy
- Ability to collaborate across design and development teams
- Ability to identify accessibility risks early and proactively
- Strong organizational and documentation skills
Benefits
Comp & perks- Equal Employment Opportunity and Affirmative Action employer
- Pay transparency protections
- Opportunity to be considered for other available positions requiring comparable skills, education, and experience