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Dedalus

Sales Operations Administrator

Dedalus

. Manage approximately 2,000 requests per annum for new business and annual maintenance renewals for the UKI client base .

Posted 11/4/2026full-timeRemote • United Kingdom, IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while managing client relationships and coordinating proposal documentation. Proficient in financial data management and invoicing processes, with advanced IT skills in Microsoft Office and familiarity with CRM and ERP systems.

Highest-signal resume keywords
Client Relationship ManagementProposal DevelopmentFinancial Data ManagementAdvanced Microsoft Excel SkillsDynamics 365 (D365) Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Financial ReportingInvoicingQuote ManagementContract ManagementData Analysis
Soft Skills
Effective CommunicationOrganizational SkillsTeam CollaborationProblem-SolvingAdaptability
Tools & Technologies
Microsoft Office ApplicationsDynamics 365 (D365)CRM SystemsERP Systems
Industry Keywords
Healthcare ExperiencePublic Sector ExperienceContract Reading

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Manage approximately 2,000 requests per annum for new business and annual maintenance renewals for the UKI client base
  • Work with external clients, Territory Leads, Offering Sales Specialists, and Offering Leads to create client quotes
  • Request invoices according to contractual terms, ensuring accurate and timely invoicing to maximise company cash flow
  • Manage a portfolio of clients, handling new business quotes, support and maintenance contract renewals, and invoice requests
  • Respond promptly to sales enquiries and proposal approval requests
  • Liaise with relevant personnel and incorporate gathered information into proposal content
  • Coordinate with functional teams to create proposal documentation
  • Assist in developing, editing, and writing proposals and other sales-related documents
  • Generate monthly invoicing fees in customer records in D365 for accurate invoicing
  • Maintain quote-management applications for accurate reporting and timely completion of required actions
  • Follow up with client business contacts regarding overdue invoices, outstanding purchase orders, and signed contracts

Requirements

What you’ll need
  • Good communications skills and good interpersonal skill
  • Confident professional communication across all channels and stakeholder levels
  • Highly organised and efficient, with ability to plan, prioritise workload, and adapt to changing circumstances
  • Ability to work well as part of a busy team and maintain good working relationships with internal and external clients
  • Ability to follow Work Instructions and agreed processes
  • Self-confidence to seek support and manage complex requests requiring solutions outside standard processes
  • Advanced IT skills in Microsoft Office Applications, including Word and particularly Excel
  • Ability to input contractual and financial data into D365
  • Analytical and problem-solving skills to identify discrepancies and ensure accuracy in financial reporting
  • Familiarity with CRM and ERP systems, particularly Dynamics 365 (D365), preferably
  • Previous healthcare/public sector experience beneficial but not essential
  • Experience reading contracts preferable but not essential

Benefits

Comp & perks
  • Engaging, rewarding work experience
  • Culture encouraging employees to learn and innovate
  • Diverse and inclusive workplace commitment