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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client advocacy and communication skills, effectively translating client goals into actionable creative direction while maintaining a focus on quality and outcomes. Proficient in using AI tools to enhance communication and streamline processes in a creative services environment.
Highest-signal resume keywords
Client-Facing ExperienceFlawless English CommunicationUnderstanding of UX FundamentalsFamiliarity with Figma or PhotoshopOutcome-Focused Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client ManagementProject ManagementCreative DirectionRisk IdentificationBrief ImprovementAI UtilizationLayout UnderstandingBranding KnowledgeUX FundamentalsAsync-Friendly Workflows
Soft Skills
Clear CommunicationProactive Problem SolvingClient AdvocacyChallenging InputConcise Correspondence
Tools & Technologies
Deer DesignerFigmaPhotoshop
Industry Keywords
Creative ServicesDesign AgenciesSubscription-Based Business Models
About the role
Key responsibilities & impact- Act as the bridge between clients and creative teams
- Translate vague client goals into clear creative direction
- Keep the production process moving smoothly
- Advocate for clients’ visions while challenging unclear input
- Spot risks early and act proactively
- Improve the quality of client briefs and inputs
- Maintain concise, clear, and useful correspondence
- Optimize how clients use Deer Designer over time
- Use AI to draft, structure, and refine communication and internal processes
- Drive successful client outcomes
Requirements
What you’ll need- 2+ years in a client-facing role (Account Management, Project Management, or Client Success)
- Flawless English with precise, structured, direct, and clear communication
- Understanding of layout, hierarchy, branding, and UX fundamentals
- Comfortable pushing back on clients and asking hard questions
- Existing use of AI to structure thinking, identify risks, and improve output quality
- Familiarity with creative services, design agencies, or subscription-based business models is a big plus
- Familiarity with Figma or Photoshop for review purposes
- Familiarity with async-friendly workflows
- Outcome-focused ownership mindset
Benefits
Comp & perks- Long-term, permanent remote contract
- 15 PTO days + 10 unpaid days + 2 sick days (after 6 months tenure)
- Performance bonuses
- Work anniversary gifts
- Dedicated career growth
- Diverse, inclusive team culture
- Results-oriented environment with no micromanagement
- Milestone celebrations