Workplace Service Specialist

Defenders of Wildlife

. Meet the operational and service needs of Defenders of Wildlife at Headquarters, Field Offices, and remote working employees .

Posted 9/17/2026full-timeWashington • District of Columbia • United StatesJunior💰 $24 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time management skills while maintaining a clean and welcoming office environment. Proficient in administrative support tasks, including data entry, mail handling, and equipment setup.

Highest-signal resume keywords

Administrative ExperienceTime ManagementMail HandlingOffice MaintenanceTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryMail SortingLight Building MaintenanceEquipment SetupDocument Organization

Soft Skills

Ability to Multi-taskStrong Sense of UrgencyIndependent WorkTeamwork

Tools & Technologies

CopiersScannersLabeling EquipmentOutlook

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Office EnvironmentVisitor ManagementSafety ProceduresSupply Management

About the role

Key responsibilities & impact

Meet the operational and service needs of Defenders of Wildlife at Headquarters, Field Offices, and remote working employees
Provide back-up support to front desk and receptionist areas
Open, organize, sort, and research incoming mail, documents, and catalogs
Receive inbound deliveries from FedEx, UPS, DHL, USPS, and other vendors
Deliver packages desk-side
Order, receive, and deliver department supplies
Receive incoming and outgoing messenger and courier packages
Order shipping supplies
Use copiers, scanners, mail openers, and labeling equipment
Set up equipment, load materials, clear jams, and resolve simple malfunctions
Restock and maintain office and pantry supplies
Support conference room setup and video conferencing setup
Perform data entry
Assist with new-hire office setups
Assist the building engineer with light building maintenance
Welcome staff, visitors, and guests while monitoring building access and visitor sign-in/security procedures
Maintain common areas, breakrooms, conference rooms, copy areas, and shared spaces
Monitor shared spaces and report maintenance or equipment issues
Reset conference rooms and prepare them for scheduled use
Maintain pantry and beverage stations, including replenishing supplies, loading/unloading dishwashers, and cleaning surfaces
Perform light office-environment maintenance and coordinate with janitorial vendors
Inspect shared office spaces and communicate operational, maintenance, safety, or supply concerns to the Facilities Manager
Perform other related duties as assigned
No travel required

Requirements

What you’ll need

High school diploma or equivalent
1 year of relevant administrative experience
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to work independently and as part of a team
Good time management skills
Ability to multi-task and meet deadlines
Strong sense of urgency
Ability to maintain a clean, organized, and welcoming office environment
Ability to identify facility, safety, or housekeeping concerns and take appropriate action independently or escalate as needed
Ability to use Outlook to send and receive emails
Ability to move objects up to 50 pounds
Ability to perform essential duties and responsibilities satisfactorily
2+ years of experience preferred

Benefits

Comp & perks

Union-eligible position represented by OPEIU Local 2
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job