AR Credit & Collections

Delegate CX

. Manage assigned customer accounts from credit approval through payment .

Posted 10/12/2026full-timeRemote • PhilippinesJunior💰 ₱35,000 - ₱40,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in Accounts Receivable management, credit and collections processes, and customer relationship management. Proficient in accounting principles and skilled in using Microsoft Office and accounting software to maintain accurate financial records.

Highest-signal resume keywords

Accounts Receivable ManagementCredit And Collections ExperienceStrong Negotiation SkillsMicrosoft Office ProficiencyAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts ReceivableCredit And CollectionsAccounting PrinciplesFinancial ReconciliationInvoicingCredit Report AnalysisPayment ProcessingDatabase ManagementCustomer Account ManagementProblem-Solving

Soft Skills

Strong Communication SkillsCustomer-Focused AttitudeOrganizational SkillsTime-Management SkillsSelf-Discipline

Tools & Technologies

Microsoft ExcelMicrosoft WordAccounting SoftwareDatabases

Certifications & Qualifications

Bachelor's Degree In AccountingBachelor's Degree In FinanceBachelor's Degree In Business Administration

Industry Keywords

Promotional Products Industry ExperienceCommercial AccountsCustomer ReconciliationsCredit Memo ProcessingCash Flow Management

About the role

Key responsibilities & impact

Manage assigned customer accounts from credit approval through payment
Monitor and maintain accounts, including customer calls, account adjustments, small balance write-offs, customer reconciliations, and credit memo processing
Enter new customers into the system
Assist with processing and setup of new account applications
Pull credit reports and send trade references
Make outbound collection calls while maintaining and improving customer relations
Release orders from credit hold according to company policy and procedures
Handle orders requiring pre-payment
Process credit card payments for customer accounts
Enter daily deposits and perform reconciliations
Assist with daily invoicing and month-end reports
Cross-train in different department functions
Perform other assigned duties and ad hoc tasks aligned with the role
Help maintain healthy receivables and cash flow while maintaining professional customer relationships

Requirements

What you’ll need

Bachelor's degree in Accounting, Finance, Business Administration, or a related field
1–3 years of Accounts Receivable and/or General Accounting experience, or equivalent
3–5 years of credit and collections experience with strong negotiation skills with commercial accounts is highly preferred
Strong verbal, written, and English communication skills
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
Proficient in Microsoft Office, especially Word and Excel
Proficient with databases and accounting software
Promotional products industry experience is an asset but not required
High level of attention to detail and accuracy
Customer-focused attitude with the ability to listen to customer needs
Creative, self-disciplined, and able to identify and complete critical tasks independently with a sense of urgency
Strong follow-up skills
Excellent verbal and written communication skills with a strong customer service focus
Able to work independently or as part of a team
Organizational and time-management skills
Problem-solving and analytical skills
Strong understanding of accounting principles, regulations, and procedures

Benefits

Comp & perks

Permanent work-from-home setup
Company equipment provided
Government-mandated benefits employer share
Internet stipends upon regularization
HMO Coverage upon regularization (with an option to enroll as early as Day 1)
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
Industry-leading salary packages