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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination and customer support capabilities, with proficiency in managing timelines, deliverables, and communication across stakeholders. Experienced in utilizing Method CRM and Microsoft Office tools to enhance operational efficiency and maintain organized project documentation.
Highest-signal resume keywords
Project CoordinationCustomer SupportMethod CRMMicrosoft OfficeVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationQuotingProcurementFulfillmentVendor ManagementData Center InfrastructureTelecommunicationsLow-Voltage SystemsIT HardwareConstruction Supply
Soft Skills
Highly Proficient CommunicatorDetail-OrientedMulti-TaskingOrganizational SkillsDeadline Management
Tools & Technologies
Method CRMMicrosoft OfficeExcelOutlookTeamsSharePointSlack
Certifications & Qualifications
Assistant Project Manager Certification
Industry Keywords
Sales SupportOperationsLogisticsCustomer SuccessSupply Chain CoordinationBills of MaterialsRFQsPurchase Orders
About the role
Key responsibilities & impact- Support customer projects from start to finish
- Assist with coordinating customer projects throughout the sales and fulfillment lifecycle
- Help ensure project milestones, deliverables, and timelines remain on track
- Participate in customer meetings, document key action items, and support follow-up activities
- Provide responsive and professional communication to customers, vendors, and internal stakeholders
- Escalate risks, delays, or issues when appropriate
- Support preparation and revision of customer quotes
- Coordinate vendor pricing requests and track RFQs
- Assist with purchase order processing and order tracking
- Verify product availability, lead times, and pricing information
- Maintain organized records of quotes, orders, and project documentation
- Communicate with vendors regarding pricing, product specifications, availability, and delivery schedules
- Follow up on open orders and monitor fulfillment status
- Assist in resolving vendor-related issues affecting customer timelines
- Maintain documentation related to project requirements, product information, and customer standards
- Keep customer, quote, and project information updated in Method CRM
- Track project activity, order status, and customer updates for reporting
- Maintain accurate records and visibility across stakeholders
- Contribute ideas to improve team processes and operational efficiency
Requirements
What you’ll need- College degree in Marketing, Business Administration, or any related field
- 1–3 years of experience in project coordination, sales support, operations, logistics, customer success, or a related field
- Highly proficient communicator in both spoken and written English
- Well-structured and well organized
- Strong multi-tasking and prioritization skill sets
- Extremely detail-oriented
- Proven history of meeting deadlines
- Highly organized and able to multitask and oversee several projects simultaneously
- Relevant training and/or certifications as an Assistant Project Manager
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Experience in data center infrastructure, telecommunications, low-voltage systems, IT hardware, construction supply, or related industries
- Experience with Method CRM, Microsoft Office (Excel, Outlook, Teams), SharePoint and Slack
- Exposure to quoting, procurement, fulfillment, or vendor management processes
- Familiarity with Bills of Materials (BOMs), RFQs, purchase orders, or supply chain coordination
- Experience supporting customer-facing projects in a product-based environment
Benefits
Comp & perks- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government Mandated Benefits Employer Share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
- Travel allowances
- Meals