DCX Account Manager Trainee

Delegate CX

. Manage end-to-end promotional order lifecycle .

Posted 10/27/2026full-timeRemote • PhilippinesEntry Level💰 ₱40,000 - ₱50,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing promotional order lifecycles and client communications, with a strong focus on account management and vendor coordination. Proficient in utilizing industry-specific platforms and CRM tools to enhance client outreach and support.

Highest-signal resume keywords

Account ManagementVendor ManagementClient CommunicationOrder ManagementE-Commerce

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Promotional Order Lifecycle ManagementB2B SalesB2C SalesSupply Chain ManagementMarketing

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationDetail-OrientedProactiveCoordination Skills

Tools & Technologies

SAGEESP WebCommonSKUMicrosoft ApplicationsGoogle ApplicationsWorkdayAsanaCRM Platforms

Industry Keywords

Promotional ProductsClient OutreachInternational ClientsOnline Company StoresPost-Order Support

About the role

Key responsibilities & impact

Manage end-to-end promotional order lifecycle
Source products via SAGE, ESP Web, CommonSKU, and other industry-specific platforms
Prepare and deliver client-facing presentations
Coordinate with suppliers on pricing and timelines
Proactively communicate with clients on order status
Support the team with proactive client outreach to grow assigned accounts
Manage Online Company Stores and post-order support

Requirements

What you’ll need

Strong verbal and written communication skills
Strong client communication & coordination skills
Preferably, experience working with international clients
Detail-oriented, proactive, able to manage multiple accounts
Bachelor's degree preferred (Business, Marketing, Communications)
6+ years in a transferable field: account management, vendor management, B2B/B2C sales, order management, supply chain, e-commerce, and/or marketing
Excellent verbal, written, and English communication skills
Proficient in both Microsoft and Google applications
Intense exposure to Workday, Asana, and other CRMs is a plus
CRM & order management platform experience

Benefits

Comp & perks

Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
Industry-leading salary packages