DCX Communications Associate

Delegate CX

. Develop and manage content for social media channels .

Posted 10/5/2026full-timeRemote • PhilippinesJuniorMid-Level💰 ₱35,000 - ₱40,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and managing communication strategies across various platforms, including social media, email, and printed materials. Proficient in using design software and content management systems to create engaging content that aligns with organizational goals.

Highest-signal resume keywords

Bachelor's Degree In Communications3+ Years Of Experience In CommunicationsProficient In Desktop Publishing SoftwareSkilled In Video Production And EditingStrong Verbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentSocial Media ManagementEmail CommunicationContent EditingCrisis Communication PlanningResearch For Communication MaterialsMonitoring Communication CampaignsContent Strategy ImplementationProofreadingMetrics Analysis

Soft Skills

CollaborationAdaptabilityProblem-SolvingAttention To DetailEffective Communication

Tools & Technologies

CanvaAdobe PhotoshopMicrosoft OfficeSharePointContent Management SystemsSocial Media Platforms

Industry Keywords

Public RelationsCommunicationsBrand GuidelinesCrisis CommunicationMultimedia Content

About the role

Key responsibilities & impact

Develop and manage content for social media channels
Create and update content for the company intranet
Draft and send email communications, including newsletters and announcements
Produce printed materials such as brochures, flyers, and reports
Develop and produce podcast content highlighting DCX's people, culture, expertise, and stories
Enhance the company's reputation and coordinate publicity events
Use design and publishing software to create communication materials
Research relevant information for communication materials
Write, edit, and proofread content for different audiences
Collaborate with departments to understand communication needs and objectives
Develop and implement communication strategies aligned with DCX's goals and values
Monitor and evaluate communication campaigns and adjust as needed
Supervise the flow of internal and external information for consistency and accuracy
Develop, enforce, and update communication policies and procedures
Track and analyze web, email, and social media metrics and report performance to management
Ensure communications follow brand guidelines and tone of voice
Prepare and manage crisis communication plans
Respond to communication challenges promptly and effectively

Requirements

What you’ll need

Bachelor's degree in communications, journalism, public relations, or a related field
Minimum of 3+ years of relevant experience in a communications role
Strong verbal, written, and English communication skills
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
Proficient in desktop publishing software such as Canva, Adobe Photoshop, and other design tools
Skilled in video production and editing, with the ability to create engaging multimedia content
Proficient in Microsoft Office, particularly SharePoint, as well as content management systems and social media platforms
Experienced in consistent social media content creation, coordinating graphics, and managing social media accounts

Benefits

Comp & perks

Industry-leading salary packages
Permanent Work From Home Setup
Transportation Allowance
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth